Inbound Sales Pro: Customer Care & Orders

Satellite Office; Taguig; On-site; PHP 200,880 - 357,120; Full time

Job summary

Satellite Office is seeking an Inbound Sales Consultant based in Taguig, Philippines. You will handle incoming calls and online chats regarding sales inquiries and orders, delivering accurate information and resolving issues to ensure a positive customer journey.

Ideal candidates have at least 1 year in a similar role, strong communication skills, and a customer-centric attitude. Proficiency with CRM systems and Microsoft Office is expected, with training provided as needed.

Qualifications

• At least 1 year of experience in a similar role.
• Strong communication and a customer-centric mindset.
• Proficiency in using computer systems and CRM software.

Responsibilities

• Handle incoming calls from customers regarding sales inquiries and orders.
• Provide accurate information and support to resolve customer issues.
• Document customer interactions and maintain records in File Maker or similar systems.
• Collaborate with other departments to ensure seamless service and issue resolution.
• Continual improvement of product and industry knowledge.

Skills

Communication skills

Customer-focused

CRM software

Microsoft Office

Tools

CRM software

Job description

Satellite Office is seeking an Inbound Sales Consultant based in Taguig, Philippines. You will handle incoming calls and online chats regarding sales inquiries and orders, delivering accurate information and resolving issues to ensure a positive customer journey.

Ideal candidates have at least 1 year in a similar role, strong communication skills, and a customer-centric attitude. Proficiency with CRM systems and Microsoft Office is expected, with training provided as needed.