Inbound Sales & Lead Coordination Specialist

OPTIMAL PH; Cebu City; Remote; PHP 300,000 - 540,000; Full time

Job summary

OPTIMAL PH in Cebu City is seeking a Sales Representative to respond to inbound inquiries, schedule site inspections, and convert leads into booked work. You will coordinate with estimators and leadership to ensure accurate information flows and timely follow-ups.

Ideal candidates bring 3+ years in sales or customer-facing roles, strong English communication, and proficiency with CRM and Google Workspace. This role emphasizes organized lead management and proactive problem-solving.

Qualifications

• At least three years of relevant sales or customer-facing experience.
• Strong spoken and written English, with professional communication.
• Ability to manage multiple leads and prioritize deadlines.
• Organizational, problem-solving, and persuasive skills.
• Familiarity with CRM or lead-tracking tools and cloud-based systems.
• Experience scheduling appointments and coordinating with field staff.
• Proactive mindset with minimal day-to-day supervision.

Responsibilities

• Respond promptly to inbound leads and gather key project details.
• Coordinate inspections and schedule estimator visits.
• Follow up after estimates and move prospects toward a decision.
• Maintain accurate lead records and monitor follow-up deadlines.
• Develop and refine SOPs for inbound lead response and scheduling.

Skills

Sales experience

Customer-facing

English communication

Multitasking

Persuasion skills

Tools

CRM software

Google Workspace

Lead-tracking tools

Job description

OPTIMAL PH in Cebu City is seeking a Sales Representative to respond to inbound inquiries, schedule site inspections, and convert leads into booked work. You will coordinate with estimators and leadership to ensure accurate information flows and timely follow-ups.

Ideal candidates bring 3+ years in sales or customer-facing roles, strong English communication, and proficiency with CRM and Google Workspace. This role emphasizes organized lead management and proactive problem-solving.