Sales Coordinator - Cebu

MEC Networks Corporation; Cebu City; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Competitive Salary

Job summary

MEC Networks Corporation in Cebu City is seeking a Sales Coordinator to convert inquiries into opportunities and guide clients from initial contact through onboarding.

You will manage inbound engagements, conduct outbound outreach, prepare proposals and contracts, and maintain customer records while coordinating with internal teams. This on-site role at Lexmark Plaza Cebu City offers a competitive salary and benefits.

Qualifications

• Bachelor’s degree in IT/Business from a reputable university.
• 1–2 years in telemarketing, inside sales, or customer-facing roles in tech/B2B.
• Strong communication and sales drive.
• Willing to work on-site in Cebu City.

Responsibilities

• Manage all incoming inquiries and actively respond to ensure prompt, professional client engagement.
• Outreach to prospective and existing clients to understand needs and introduce IT solutions.
• Support the complete client journey from inbound response to onboarding support.
• Prepare accurate sales documents, proposals, contracts, and oversee delivery schedules.
• Maintain, update, and secure customer databases and sales records.
• Collaborate with internal teams to guarantee timely processing and delivery of products and services.
• Handle customer inquiries and follow up to gather feedback and ensure high satisfaction.
• Perform general administrative duties including phones, filing, and document organization.

Skills

Telemarketing

Inside Sales

Lead Generation

CRM

MS Office

Communication

Attention to Detail

Customer Engagement

Education

Bachelor’s degree in IT/Business

Tools

CRM software

MS Office

Job description

About the Role:

As our Sales Coordinator, you will serve as the engaging frontline voice of our company, fueling business growth by turning inbound inquiries into high-potential opportunities, uncovering dormant accounts, and seamlessly steering clients from their first interaction all the way through onboarding.

What You'll Do:

• Manage Inbound Engagement: Handle all incoming inquiries and actively manage inbound responses to ensure prompt and professional client engagement.

• Outbound Outreach & Qualification: Reach out to prospective and existing clients to understand their business needs, clarify requirements, and introduce our comprehensive IT solutions.

• Support the Customer Journey: Support the complete client process seamlessly from Inbound Response -> Account Profiling -> Onboarding Support.

• Sales Documentation Support: Prepare accurate sales documents, professional proposals, contracts, and oversee delivery schedules.

• Database & Record Management: Maintain, update, and secure customer databases and comprehensive sales records.

• Cross-Functional Coordination: Collaborate with internal teams to guarantee timely processing and delivery of products and services to customers.

• Customer Care & Engagement: Handle incoming customer inquiries, provide prompt assistance, and follow up to gather feedback and ensure high satisfaction.

• General Administration: Handle general office duties, including answering phones, digital and physical filing, and organizing critical documents.

Who We're Looking For:

• Education: Graduate of a Bachelor’s/College Degree in IT/Business-related course from a reputable university.

• Experience & Track Record: At least 1–2 years of proven experience in telemarketing, inside sales, lead generation, sales support role or customer-facing roles within the tech or B2B sector. (Fresh graduates with exceptional communication skills and a strong drive for sales are also highly encouraged to apply!)

• Communication Powerhouse: Exceptional communication skills, with a confident, persuasive, and engaging phone manner.

• Tech-Savvy: Familiarity with CRM software, MS Office, and basic knowledge of ICT or IT infrastructure products is an advantage.

• Attention to Detail: Demonstrate strong accuracy, meticulous attention to detail, and solid numerical skills when reviewing pricing, preparing quotations, and performing computations.

• Work Setup: Willing to work on-site in Lexmark Plaza, Cebu City.

Why Join Us?

• Competitive Salary: Competitive base salary.
• Health & Security: HMO coverage and life insurance.
• Stability & Trust: Build your career with a stable and trusted IT distributor with over 30 years of industry experience.
• Thriving Culture: Be part of a supportive, dynamic, and team-oriented environment where your contributions genuinely matter.