In-Office Customer Service Pro - Growth & Benefits

iQor (Philippines), Inc.; Dasmariñas; Vor Ort; PHP 559.000 - 669.000; Vollzeit

Benefits dieser Stelle

Monthly incentives

HMO benefits

Leave up to 30 days yearly

Night differential pay

Group life insurance

Free onsite medical care

Training and quarterly appraisals

PHP 50,000 sign-on bonus

SM Gift Certificates milestones

Zusammenfassung

iQor (Philippines), Inc. is hiring a Customer Service Representative for an in-office role in Dasmariñas. You will handle inbound calls, listen to customers, and offer solutions while building trust with clients and teammates.

The role emphasizes empathy, accuracy, and a customer-first approach, with growth opportunities and a supportive team culture. Training, incentives, and benefits are part of the package.

Qualifikationen

• High school graduate with good English communication skills.
• Prior customer service or BPO experience is a plus but not required.
• Willingness to learn and a positive attitude.

Aufgaben

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Kenntnisse

Strong English

Customer service mindset

Willing to learn

Ausbildung

High School/Senior High graduate

Jobbeschreibung

iQor (Philippines), Inc. is hiring a Customer Service Representative for an in-office role in Dasmariñas. You will handle inbound calls, listen to customers, and offer solutions while building trust with clients and teammates.

The role emphasizes empathy, accuracy, and a customer-first approach, with growth opportunities and a supportive team culture. Training, incentives, and benefits are part of the package.