Implementation Delivery Lead & Team Development

ADP, Inc.; Makati; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

ADP, Inc. is seeking a WorkForce Software Implementation Services Team Leader to guide a team of Functional Consultants and Project Managers. You will drive delivery excellence and foster customer satisfaction while developing talent and aligning projects with client goals.

The role emphasizes coaching, governance, and a data-driven approach to optimize implementations across our global client portfolio.

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience leading implementations and managing client relationships.
• Strong communication, problem-solving, and stakeholder management skills.

Responsibilities

• Lead a team of Functional Consultants and Project Managers to deliver WFS implementations.
• Drive operational excellence and ensure on-time delivery of projects.
• Coach and develop team members through feedback and performance reviews.
• Partner with clients and internal stakeholders to ensure high-quality outcomes.

Skills

Team Leadership

Mentoring

Project Management

Stakeholder Management

Communication

Problem-Solving

Conflict Resolution

Microsoft Office

SQL

Education

Bachelor's degree or equivalent

Tools

SQL

PM Tools

Job description

ADP, Inc. is seeking a WorkForce Software Implementation Services Team Leader to guide a team of Functional Consultants and Project Managers. You will drive delivery excellence and foster customer satisfaction while developing talent and aligning projects with client goals.

The role emphasizes coaching, governance, and a data-driven approach to optimize implementations across our global client portfolio.