Consultant, Functional - Implem Svcs

ADP, Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

ADP, Inc. in Makati is seeking an Implementation Consultant to deliver WorkForce Software solutions within client engagements.

You will participate in planning, requirements gathering, and translating business needs into functional designs for scalable implementations. Ideal candidates have 2–4 years in software implementations, strong Excel skills, and experience with waterfall/Agile delivery in a services context.

Qualifications

• 2-4 years of software implementations experience.
• Excel and MS Office skills with emphasis on data handling.
• Knowledge of waterfall and agile delivery in services.
• Entrepreneurial mindset with adaptability.
• Strong written and verbal communication.
• Ability to learn quickly and apply new concepts.
• Experience with packaged software or complex internal apps.
• Experience in client-facing environments.

Responsibilities

• Participate in project planning, kickoff activities, and readiness discussions.
• Partner with project managers to set goals, timelines, and delivery expectations.
• Provide effort estimates, status updates, and risk identification.
• Facilitate workshops to gather and document customer requirements.
• Translate requirements into solution designs and functional specs.
• Educate customers on best practices and recommend solution approaches.
• Collaborate with Technical Consultants to ensure builds meet requirements.
• Support integrations, demonstrations, and project deliverables.
• Adhere to methodologies, standards, and documentation requirements.

Skills

Software implementations experience

Excel / MS Office

Waterfall and Agile

Entrepreneurial mindset

Strong communication

Problem-solving

Learning quickly

Client-facing

Tools

SQL

Job description

The WorkForce Software (WFS) Implementation Department is the team responsible for delivering high-quality, on-time, and scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our departments mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically skilled project teams.

• Plan Participate in project planning, kickoff activities, and implementation readiness discussions.
• Partner with project managers and stakeholders to establish project goals, timelines, and delivery expectations.
• Provide effort estimates, status updates, and risk identification throughout the project lifecycle.
• Requirements Facilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.
• Translate business needs into solution designs, process flows, and functional specifications.
• Educate customers on workforce management best practices and recommend solution approaches aligned with their objectives.
• Build Work with WorkForce Software Technical Consultants to ensure that the solution build meets the requirements of the customer and enables efficient end-user processes.
• Collaborate with cross-functional teams to support integrations, solution demonstrations, and project deliverables.
• Ensure implementation activities adhere to established methodologies, standards, and documentation requirements.

PRODUCT / TECHNICAL SKILLS / REQUIREMENTS

• 2-4 Years experience in software implementations.
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
• Entrepreneurial mindset required, as the role requires capability of rapidly shifting focus and responding to ever-changing conditions.
• Strong communication skills both written and verbal.
• Possesses basic problem-solving skills.
• Knowledgeable of and understand common implementation principles and lifecycle.
• Capability to exercise mature judgement.
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances.
• Ability to work on a dynamic, customer-focused team and establish excellent working relationships.
• Demonstrates a strong desire to grow functionally and technically as a professional consultant.
• Experience in implementing or training on a packaged software system or highly complex internally developed application.
• Logical and technical mindset that can analyze problems and identify root causes.
• Thrives in client-facing environment.
• PREFFERED QUALIFICATIONS Familiarity with, or background in HR, Payroll, or Workforce Management/Time and Attendance modules, considered a bonus.
• Experience providing application support for complex software systems, preferred Experience or ability to read/write SQL and write simple queries.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.