Hybrid Workers' Compensation Claims Administrator

Guild Solutions Inc.; Philippines; On-site; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Hybrid work arrangement

Morning shift hours

Professional development and career 성장

Job summary

Guild Solutions Inc. is seeking a Workers Compensation Administrative Officer to deliver administrative support for the Workers Compensation Team. This on-site role in Taguig requires a Diploma with 1–3 years of experience and a strong focus on efficient claims service.

You will process payments, lodge claims, scan documentation, and provide general admin support while helping improve claim processes and maintain compliance with regulatory requirements.

Qualifications

• Experience in workers compensation claims administration and handling client inquiries.
• Strong customer service and relationship management skills.
• Excellent written and spoken communication abilities.
• Proficiency in standard business software and claim handling systems.

Responsibilities

• Process payments for the National Workers Compensation claims portfolio.
• Lodge claims and ensure documentation is scanned and allocated to case managers.
• Prepare confirmation letters and supplementary documents promptly.
• Provide general administrative support to the team in all claims processes.
• Identify opportunities to improve workers compensation processes and tools.
• Ensure timely collection and dissemination of relevant claims information.
• Follow compliance requirements for workers compensation claims.

Skills

Customer service

Computer literacy

Communication

Analytical thinking

Teamwork

Education

Diploma

Job description

Guild Solutions Inc. is seeking a Workers Compensation Administrative Officer to deliver administrative support for the Workers Compensation Team. This on-site role in Taguig requires a Diploma with 1–3 years of experience and a strong focus on efficient claims service.

You will process payments, lodge claims, scan documentation, and provide general admin support while helping improve claim processes and maintain compliance with regulatory requirements.