Hybrid Intake & Claims Specialist

Principal Financial Group; Taguig; Hybrid; PHP 201.000 - 324.000; Vollzeit

Zusammenfassung

Principal Financial Group in Taguig seeks a dedicated claim processor for hybrid work arrangement. You will analyze and process information to advance claims through IGO or NIGO channels, while maintaining thorough documentation.

The role requires a high school diploma or GED (or 1–2 years related experience), strong accuracy, teamwork, analytical thinking, and excellent communication with claimants, employers, beneficiaries and providers.

Qualifikationen

• High school diploma or GED or 1–2 years related work experience.
• Accurate, detail-oriented work with high precision.
• Ability to work in a team environment.
• Strong analytical, organizational and problem-solving skills.
• Ability to maintain confidentiality.
• Excellent verbal and written communication with diverse stakeholders.
• Maintain good public relations with customers (employers, employees, beneficiaries)

Aufgaben

• Analyze information to decide if a claim moves to IGO or follows the NIGO process.
• Communicate with claimants, employers, beneficiaries and providers; document and maintain the claim file.
• Initiate ways to improve team efficiency.
• Provide training and coaching for the NIGO/IGO team.
• Organize and prioritize caseload to meet all requirements; assist others as needed.

Kenntnisse

Claim processing

Teamwork

Communication

Attention to detail

Confidentiality

Analytical skills

Public relations

Ausbildung

High school diploma or GED

1–2 years related work experience

Jobbeschreibung

Principal Financial Group in Taguig seeks a dedicated claim processor for hybrid work arrangement. You will analyze and process information to advance claims through IGO or NIGO channels, while maintaining thorough documentation.

The role requires a high school diploma or GED (or 1–2 years related experience), strong accuracy, teamwork, analytical thinking, and excellent communication with claimants, employers, beneficiaries and providers.