Benefits Operations Specialist (Hybrid, Workday)

Manpower Outsourcing Services, Inc.; Metro Manila; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

HMO & Life Insurance

Meal allowance

Other benefits

Job summary

Manpower Outsourcing Services, Inc. is seeking a Benefits Administrator to support day-to-day administration and delivery of employee benefits programs at our BGC, Taguig site, in a hybrid setup.

Initial contract duration is six months. You will manage benefits administration, Workday transactions, documentation, PO and invoice processing, and collaborate with HR teams and vendors to ensure accurate benefits delivery.

Qualifications

• Must have a bachelor's degree.
• Minimum of 2 years of experience in HR Operations, Benefits Administration, Shared Services, or a similar support role.
• Experience with Workday or similar HR systems preferred.
• Fluent in English, both written and verbal.
• Experience supporting employee inquiries and HR processes in a service-oriented environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Provide day-to-day operational support for employee benefits programs.
• Respond to employee inquiries regarding statutory benefits programs, benefits processing and requirements.
• Support statutory benefits administration and related employee transactions and inquiries.
• Process benefits-related transactions in Workday and other HR systems.
• Support benefits enrollments, eligibility updates, and other administrative activities in accordance with established procedures.
• Provide timely and accurate information to employees and escalate issues when required.
• Support resolution of employee benefits concerns in partnership with internal HR teams and vendors.
• Manage purchase orders (POs) and invoice processing for benefits programs and vendors.
• Liaise with Finance, Procurement, brokers, insurers, and vendors as needed to support operational activities.
• Create, update, and maintain benefits job aids and process documentation.

Skills

English fluency

Collaboration

Customer service mindset

Problem solving

Attention to detail

Organizational skills

Multitasking

Communication

Education

Bachelor's degree

Tools

Workday

Excel

Word

PowerPoint

Job description

Manpower Outsourcing Services, Inc. is seeking a Benefits Administrator to support day-to-day administration and delivery of employee benefits programs at our BGC, Taguig site, in a hybrid setup.

Initial contract duration is six months. You will manage benefits administration, Workday transactions, documentation, PO and invoice processing, and collaborate with HR teams and vendors to ensure accurate benefits delivery.