Hybrid OpCo Coordinator: MSP Ops & Invoicing

Allegis Group Services, Inc.; Manila; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Allegis Global Solutions (AGS) in Manila is seeking an Opco Coordinator to join a fast-paced team. The coordinator will facilitate and manage various processes within Allegis operating company teams and provide first-level support to Internal Managers and Leaders.

Ideal candidates have 0–2 years in staffing/MSP, a Bachelor's degree, strong analytical and communication skills, and the willingness to work night shifts in a hybrid office located in Ortigas, Pasig.

Qualifications

• 0-2 or more years of staffing and/or MSP experience.
• Bachelor’s Degree.
• Excellent analytical and problem-solving skills.
• Excellent documentation and follow-up skills.
• Strong determination to impact performance.
• Time management, high attention to detail, self-motivated and perseverance.
• Excellent verbal and written communication skills.
• Must be amenable to work on nightshift and hybrid work setup (office is based in Ortigas Pasig area).

Responsibilities

• Assisting Allegis Operating company with Incremental Placement Tracking and Electronic Invoice Tracking through mailbox management and email communication to Internal partners.
• Responsible in assisting the Account Managers and Recruiters with documentation for VMS accounts through the open-to-close process including but not limited to req creation, status change documentation, and auditing before req closure.
• Document and direct all client responses and track resolution through to completion ensuring high levels of customer satisfaction.
• Maintain and update the spreadsheet to reflect appropriate changes.
• Provide communication to Opco point of contact (ie; Account Managers, BOA, Assistant Controller) via email communication.
• Conduct research and analysis to resolve inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, and compliance tracking)
• Action failed delivery notifications and any customer requests made in response to EID invoice emails

Skills

Analytical skills

Documentation & follow-up

Verbal & written communication

Time management

Night shift readiness

Education

Bachelor's Degree

Tools

MS Office

Job description

Allegis Global Solutions (AGS) in Manila is seeking an Opco Coordinator to join a fast-paced team. The coordinator will facilitate and manage various processes within Allegis operating company teams and provide first-level support to Internal Managers and Leaders.

Ideal candidates have 0–2 years in staffing/MSP, a Bachelor's degree, strong analytical and communication skills, and the willingness to work night shifts in a hybrid office located in Ortigas, Pasig.