Recruitment Program Coordinator - Hybrid & Night Shift

Allegis Group Services, Inc.; Metro Manila; Hybrid; PHP 300,000 - 520,000; Full time

Job summary

Allegis Global Solutions (AGS) is seeking a Program Coordinator to join a fast-paced team. You will support client-specific processes throughout the contingent worker lifecycle from onboarding to offboarding and provide first-level customer support to Hiring Managers and suppliers.

The role requires 0-2+ years in staffing/MSP, a Bachelor's degree, and strong communication and analytical skills. The position operates on a night-shift schedule in a hybrid workplace based in Ortigas, Pasig.

Qualifications

• 0-2 or more years of staffing and/or MSP experience.
• Bachelor's Degree.
• Excellent analytical and problem-solving skills.
• Excellent documentation and follow-up skills.
• Strong determination to impact performance
• Time Management, self-motivated and perseverance
• Excellent customer service skills
• Excellent verbal and written communication skills
• MS Office/Tools- advanced skills
• Must be amenable to nightshift schedule and hybrid work setup (office is based in Ortigas Pasig area)

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Skills

Analytical skills

Problem-solving

Customer service

Verbal and written communication

Time management

Education

Bachelor's Degree

Tools

MS Office

Job description

Allegis Global Solutions (AGS) is seeking a Program Coordinator to join a fast-paced team. You will support client-specific processes throughout the contingent worker lifecycle from onboarding to offboarding and provide first-level customer support to Hiring Managers and suppliers.

The role requires 0-2+ years in staffing/MSP, a Bachelor's degree, and strong communication and analytical skills. The position operates on a night-shift schedule in a hybrid workplace based in Ortigas, Pasig.