Hybrid IT Support Engineer - Noida

NeoXam; Hinoba-an; Hybrid; PHP 397,000 - 661,000; Full time

Job summary

NeoXam is seeking an IT Support Engineer to join the Noida hybrid IT team. You will provide frontline and second-line support for end-users, manage devices, and ensure reliable workplace systems and services while prioritising user satisfaction.

The role focuses on supporting Windows and macOS devices, cloud identities, device management with Intune/Jamf, and collaboration tools within a global environment. Strong communication is essential.

Qualifications

• At least 3 years of experience in IT/Desktop Support.
• Solid knowledge of Microsoft Entra ID (Azure AD), Intune, and Office 365.
• Fluent in spoken and written English.

Responsibilities

• Provide first and second-level end-user support (hardware, software, connectivity).
• Manage and troubleshoot devices running Windows 10/11 and macOS.
• Administer and support Active Directory, Microsoft Entra ID, Intune, and Office 365.

Skills

End-user support

Windows 10/11

macOS

Active Directory / Entra ID

Intune

Office 365

Jira

Networking basics

English fluency

Education

Bachelor's degree in IT/CS

Tools

Jamf

Job description

NeoXam is seeking an IT Support Engineer to join the Noida hybrid IT team. You will provide frontline and second-line support for end-users, manage devices, and ensure reliable workplace systems and services while prioritising user satisfaction.

The role focuses on supporting Windows and macOS devices, cloud identities, device management with Intune/Jamf, and collaboration tools within a global environment. Strong communication is essential.