Hybrid IT Support Engineer - Microsoft 365 & Security

MicroSourcing International; Pasay; Hybrid; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Healthcare on day one

Cash conversion PTO

Performance bonuses

Job summary

MicroSourcing in Pasay is seeking a System Engineer – IT Support to administer Microsoft 365 services, manage endpoint protection, and support core networking. You will collaborate with global IT teams and ensure SLAs are met.

The role covers onboarding, asset inventories, and documentation, with hybrid work and mid shift flexibility. Strong English communication and multitasking across regions are essential for success.

Qualifications

• Proven experience administering Microsoft 365 (Exchange Online, Teams, SharePoint) and user/license management.
• Strong Windows systems administration experience (Windows 10/11, servers, imaging/patching).
• Experience supporting macOS/MacBook in a corporate environment.

Responsibilities

• Administer and support Microsoft 365 services, including email security controls and mailbox requests.
• Provide endpoint management and troubleshooting for Windows and macOS devices.
• Support core networking components (LAN, WLAN, switches, firewalls) and monitor EDR tooling to secure infrastructure.
• Manage user onboarding/offboarding, access provisioning, and IT asset inventories.
• Resolve support tickets within SLAs and maintain technical documentation with global IT teams.

Skills

Microsoft 365 administration

Windows administration

macOS support

Networking fundamentals

EDR (CrowdStrike) experience

AD/Entra ID administration

IT ticketing/SLAs

Documentation skills

English communication

Tools

CrowdStrike

Intune

Job description

MicroSourcing in Pasay is seeking a System Engineer – IT Support to administer Microsoft 365 services, manage endpoint protection, and support core networking. You will collaborate with global IT teams and ensure SLAs are met.

The role covers onboarding, asset inventories, and documentation, with hybrid work and mid shift flexibility. Strong English communication and multitasking across regions are essential for success.