Hybrid Insurance Support Specialist

Bravissimo Resourcing Inc.; Muntinlupa; Hybrid; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

A customer service firm in Muntinlupa is seeking individuals for a hybrid role that requires delivering high-quality service to clients with insurance inquiries. Successful candidates will handle communication through various channels, acting as the first point of contact for claims, while guiding clients on digital tools. The role demands at least one year of experience in customer service, ideally with a background in insurance, offering perks like bonuses, paid holidays, and more.

Qualifications

• Minimum of 1 year experience in Customer Service, particularly in insurance.
• Experience with life and retirement accounts is a plus.

Responsibilities

• Handle inbound inquiries via phone, chat, and email regarding policy coverage.
• Act as the first point of contact for claims, gathering essential data.
• Guide customers on using self-service portals and mobile apps.

Skills

Customer service skills

Empathy

Digital communication

Education

Diploma

Job description

A customer service firm in Muntinlupa is seeking individuals for a hybrid role that requires delivering high-quality service to clients with insurance inquiries. Successful candidates will handle communication through various channels, acting as the first point of contact for claims, while guiding clients on digital tools. The role demands at least one year of experience in customer service, ideally with a background in insurance, offering perks like bonuses, paid holidays, and more.