Insurance Client Success Specialist

Gratitude Philippines; Pasay; Presencial; PHP 223 200 - 334 800; Tempo integral

Resumo da oferta

A customer service company in Pasay, Philippines, is seeking a candidate to provide exceptional customer service regarding insurance products. This role involves assisting clients with claims and inquiries, evaluating their needs, and maintaining accurate records. Candidates should have a bachelor’s degree and 1-3 years of experience in customer service or the insurance industry. Strong communication skills and a detail-oriented mindset are essential for success in a fast-paced environment.

Qualificações

• 1-3 years of experience in customer service or insurance industry.
• Ability to work in a fast-paced, team-oriented environment.
• May require occasional overtime during peak seasons.

Responsabilidades

• Provide exceptional customer service to clients regarding insurance products and services.
• Assist clients in navigating insurance claims and policy inquiries.
• Evaluate customer needs and offer suitable insurance solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience and retention.

Conhecimentos

Strong verbal and written communication skills

Detail-oriented

Problem-solving abilities

Formação académica

Bachelor’s degree in a relevant field or equivalent experience

Descrição da oferta de emprego

A customer service company in Pasay, Philippines, is seeking a candidate to provide exceptional customer service regarding insurance products. This role involves assisting clients with claims and inquiries, evaluating their needs, and maintaining accurate records. Candidates should have a bachelor’s degree and 1-3 years of experience in customer service or the insurance industry. Strong communication skills and a detail-oriented mindset are essential for success in a fast-paced environment.