Hybrid Inside Sales Specialist - Quoting & Customer Success

Markem-Imaje

Cebu City

Hybrid

PHP 420,000 - 650,000

Full time

4 days ago

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Job summary

Dover Business Services in Cebu City, Philippines, is seeking an Inside Sales Representative to build relationships with internal teams and clients, support pre-sale activities, and ensure post-shipment satisfaction. You will help with pricing accuracy and order fulfillment while coordinating with sales managers to manage multiple priorities.

The ideal candidate has a bachelor’s degree in business or related field and at least 3 years in customer service or inside sales, including AS400 or

Qualifications

Bachelor’s degree in Business, Communications, or related field.
Minimum 3 years of experience in customer service or inside sales.
Experience with AS400 or similar mainframe systems.

Responsibilities

Build and maintain strong relationships with internal teams and external clients
Provide responsive, high-quality customer service across all touchpoints
Initiate and manage pre-sale activities including product knowledge, quoting, and order entry
Ensure post-shipment follow-through and customer satisfaction
Assure accurate customer pricing
Collaborate with sales managers and reps to support quoting and order fulfillment
Troubleshoot issues and proactively resolve customer concerns
Track and manage multiple priorities with attention to detail