Hybrid Inside Sales Pro: Quoting, CS & Growth

Dover Corporation; Cebu City; Hybrid; PHP 420,000 - 660,000; Full time

Job summary

Dover Business Services seeks an Inside Sales Representative to build and maintain strong client relationships and provide responsive service across all touchpoints. You will manage pre-sale activities, pricing accuracy, and post-shipment follow-through to ensure customer satisfaction.

The role requires a bachelor’s degree and at least 3 years in customer service or inside sales, with AS400 or similar mainframe experience. Hybrid work in Cebu City, Philippines offered.

Qualifications

• Bachelor’s degree in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients
• Provide responsive, high-quality customer service across all touchpoints
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry
• Ensure post-shipment follow-through and customer satisfaction
• Assure accurate customer pricing
• Collaborate with sales managers and reps to support quoting and order fulfillment
• Troubleshoot issues and proactively resolve customer concerns
• Track and manage multiple priorities with attention to detail

Skills

Customer service

Communication skills

Attention to detail

Microsoft Office

Team collaboration

Education

Bachelor’s degree in Business, Communications, or related field

Tools

AS400

Job description

Dover Business Services seeks an Inside Sales Representative to build and maintain strong client relationships and provide responsive service across all touchpoints. You will manage pre-sale activities, pricing accuracy, and post-shipment follow-through to ensure customer satisfaction.

The role requires a bachelor’s degree and at least 3 years in customer service or inside sales, with AS400 or similar mainframe experience. Hybrid work in Cebu City, Philippines offered.