Cebu-Based Hybrid Inside Sales Specialist

Destaco; Cebu City; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Dover Business Services is seeking an Inside Sales Representative for a hybrid role in Cebu City, Philippines. The position focuses on building relationships with clients, handling pre-sale activities, and ensuring post-sale satisfaction.

The ideal candidate brings a customer-first mindset and strong communication skills. You will collaborate with sales teams to support quoting, pricing, and order fulfillment while managing multiple priorities.

Qualifications

• Bachelor’s degree in business or related field required.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems is preferred.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Skills

Customer service

Inside sales

Relationship building

Education

Bachelor’s degree in business/communications

Tools

AS400

Mainframe systems

Job description

Dover Business Services is seeking an Inside Sales Representative for a hybrid role in Cebu City, Philippines. The position focuses on building relationships with clients, handling pre-sale activities, and ensuring post-sale satisfaction.

The ideal candidate brings a customer-first mindset and strong communication skills. You will collaborate with sales teams to support quoting, pricing, and order fulfillment while managing multiple priorities.