Inside Sales Specialist: Quoting, Orders & Service

Dover Business Services Philippines Corporation; Cebu City; On-site; PHP 360,000 - 660,000; Full time

Job summary

Dover Business Services (DBS) is a global business-to-business services provider, delivering transactional services in Finance, IT and HR to Dover Corporation. DBS operates across multiple locations and serves internal operating companies with a customer-first mindset.

We are seeking a qualified professional in Cebu City to build strong client relationships, manage pre-sale activities, and ensure post-sale satisfaction.

Qualifications

• Bachelor’s degree in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Skills

Customer service

Attention to detail

Communication

MS Office

Read technical drawings

Cross-functional collaboration

Time management

Education

Bachelor’s degree in Business, Communications, or related field

Tools

AS400

Job description

Dover Business Services (DBS) is a global business-to-business services provider, delivering transactional services in Finance, IT and HR to Dover Corporation. DBS operates across multiple locations and serves internal operating companies with a customer-first mindset.

We are seeking a qualified professional in Cebu City to build strong client relationships, manage pre-sale activities, and ensure post-sale satisfaction.