Hybrid Customer Service Officer (3-Month Contract)

MicroSourcing; Pasay; Híbrido; PHP 167 000 - 246 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage on day one

Paid time-off

Group life insurance

Performance bonuses

Team events

Career growth

Resumo da oferta

MicroSourcing is hiring a Customer Service Officer on a fixed-term 3-month contract at Mall of Asia Complex, Pasay City. The role operates in a hybrid, day-shift setup and focuses on handling sales orders, EPOs, and coordinated deliveries.

Ideal candidates bring proven customer service experience, strong communication, and the ability to multitask within a collaborative environment, with emphasis on accuracy and timely issue resolution.

Qualificações

• Proven customer service experience, preferably in a fast-paced environment with a can-do attitude.
• Excellent communication and interpersonal skills
• Ability to multitask and prioritise tasks effectively.
• Computer literate with both capability and wiliness to learn and understand new bespoke IT systems.
• Proficient in Microsoft Office and other relevant software.
• Strong problem-solving skills and ability to think creatively.
• Flexibility in hours worked to achieve operational target.
• Willingness to learn, with an appetite to grow with the business.

Responsabilidades

• Entry of incoming sales orders from supermarkets and agents.
• Completion of EPO’s
• Compile daily harvest summaries for Sales Team
• Assist in completion of dispatch documentation and delivery paperwork.
• Support daily stock take activities.
• Assist with inbound freight planning and coordination from interstate farms.
• Actively participate in both daily Sales and Supply Chain meetings
• Data entry of daily market pricing
• Coordinating with other departments to ensure timely resolution of customer issues.
• Identifying and escalating priority issues to the appropriate team members

Conhecimentos

Customer service experience

Communication skills

Multitasking

Microsoft Office

IT systems learning

Driver Licence

Descrição da oferta de emprego

MicroSourcing is hiring a Customer Service Officer on a fixed-term 3-month contract at Mall of Asia Complex, Pasay City. The role operates in a hybrid, day-shift setup and focuses on handling sales orders, EPOs, and coordinated deliveries.

Ideal candidates bring proven customer service experience, strong communication, and the ability to multitask within a collaborative environment, with emphasis on accuracy and timely issue resolution.