Hybrid CRM & Client Services Pro (HubSpot)

Twoconnect; Pasig; Híbrido; PHP 357 000 - 502 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid onsite 1–2x per quarter

HMO with dependents

20 annual leaves + 1 birthday leave

Career development training

Inclusive culture

Resumo da oferta

Twoconnect is seeking a detail-oriented Client Services & CRM Executive to manage CRM records, coordinate client communications, and support engagement activities from home with quarterly onsite requirements. The role emphasizes ownership, data accuracy and timely administrative follow-ups.

Responsibilities include maintaining HubSpot records, reviewing databases, ensuring correct recipients, supporting imports/exports, and coordinating client engagement via emails and calls.

Qualificações

• Requires strong data accuracy and CRM coordination experience.
• Experience using HubSpot for CRM administration and data management is highly regarded.
• Excellent written and verbal English with professional client communications.

Responsabilidades

• Maintain CRM records in HubSpot, including owners, fields and links between employees, clients and contacts.
• Perform fortnightly database reviews to verify contacts and correct duplicates or missing information.
• Check recipient lists before mail-outs and obtain approvals before release; support data imports/exports and basic reporting.
• Record data issues with owners and due dates; follow up to closure and suggest process improvements.
• Communicate with clients by email and phone; coordinate timely responses and engagement activities.
• Coordinate across teams to verify information and maintain records of communications in HubSpot.

Conhecimentos

Attention to detail

Data quality

English communication

Client services

Ownership

Ferramentas

HubSpot

Microsoft 365

Outlook

Excel

Teams

Descrição da oferta de emprego

Twoconnect is seeking a detail-oriented Client Services & CRM Executive to manage CRM records, coordinate client communications, and support engagement activities from home with quarterly onsite requirements. The role emphasizes ownership, data accuracy and timely administrative follow-ups.

Responsibilities include maintaining HubSpot records, reviewing databases, ensuring correct recipients, supporting imports/exports, and coordinating client engagement via emails and calls.