Hybrid Client Success Manager - Grow Relationships

ConnectOS; Metro Manila; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid

Medical coverage

Paid vacation & sick leave

Annual appraisal

13th month pay

Career growth opportunities

Financial assistance program

Job summary

ConnectOS is seeking a Client Success Manager in Metro Manila to nurture client relationships and ensure successful delivery of solutions. You will partner with clients through implementation and ongoing use, guiding them to maximize satisfaction and retention.

The role requires strong communication, problem-solving, and project management skills, with exposure to SaaS or B2B services. A hybrid work setup is offered along with competitive benefits.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 5 years of experience in client success, account management, or related field; SaaS or B2B experience preferred.

Responsibilities

• Client Relationship Management
• Solution Delivery and Account Management
• Business Growth and Opportunity Identification
• Issue Resolution and Support
• Client Engagement and Reporting

Skills

Communication

Interpersonal skills

Problem solving

Organizational skills

Project management

CRM tools

MS Office

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Salesforce

HubSpot

MS Office

Job description

ConnectOS is seeking a Client Success Manager in Metro Manila to nurture client relationships and ensure successful delivery of solutions. You will partner with clients through implementation and ongoing use, guiding them to maximize satisfaction and retention.

The role requires strong communication, problem-solving, and project management skills, with exposure to SaaS or B2B services. A hybrid work setup is offered along with competitive benefits.