Human Resources Coordinator

ECLARO; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

ECLARO is seeking an HR Coordinator to support Philippine operations, spanning onboarding, HR administration, benefits, and payroll coordination. The role acts as the primary HR contact for employees and internal stakeholders, ensuring accurate, confidential service delivery.

The ideal candidate has 2+ years in HR operations or recruitment administration, with strong organizational and communication skills and familiarity with HR systems. Onsite work in the Philippines with local employment.

Qualifications

• Bachelor's degree in a related field is required.
• Experience in HR operations, recruitment, onboarding, offboarding, benefits, and payroll coordination.
• Knowledge of PH government statutory requirements (SSS, Pag-IBIG, PhilHealth, BIR).
• Strong organizational, coordination, and confidential handling of data.

Responsibilities

• Support onboarding through offboarding across Philippine operations.
• Coordinate with Talent Acquisition for smooth onboarding and probationary monitoring.
• Manage facilities, IT access, accounts, and equipment for new hires.
• Handle benefits inquiries (HMO, insurance, allowances) and government statutory benefits.
• Assist timekeeping, payroll data, and liaise with Payroll Team.
• Maintain HRIS data, HR dashboards, and HR ticketing workflow.

Skills

Highly organized

Detail-oriented

Strong communication

Problem solving

Confidentiality

IT-savvy

Service-oriented

Multi-priority management

Education

Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or related field

Tools

JIRA

HRIS

Job description

Employment Type: Full-Time / Project-Based

Work Arrangement: Onsite

Employment: Local Employment – Philippines

About the Role

We are looking for a highly organized and detail-oriented HR Coordinator to support our Philippine operations across key HR Operations and Administration activities. The role serves as a go-to HR contact for employees and internal stakeholders, supporting the employee lifecycle from onboarding through offboarding while ensuring accurate, timely, and confidential HR service delivery.

Key Responsibilities

HR Administration & Recruitment

• Partner with the Talent Acquisition team to ensure a smooth onboarding experience for new hires.
• Manage onboarding activities, including pre-employment requirements, orientation, and probationary period monitoring.
• Coordinate with Facilities & Admin, Finance, IT, and other teams to ensure new hires have the required accounts, equipment, and access.
• Prepare HR notices and documentation related to regularization, probationary period extensions/end dates, and employee movements.
• Coordinate employee offboarding, including documentation, clearance, records updates, bank endorsements, and company asset returns.

Benefits Administration

• Address employee concerns related to HMO, health insurance, claims, hospitalization, allowances, and other company benefits.
• Liaise with insurance and benefits providers to facilitate employee claims and concerns.
• Administer and coordinate statutory benefits and requirements involving SSS, Pag-IBIG/HDMF, PhilHealth, and BIR.
• Monitor government loan applications and ensure timely delivery of company-initiated benefits.

Timekeeping & Payroll Administration

• Manage and monitor attendance and leave records.
• Collect and validate timesheets from business units for each payroll cut-off.
• Partner with the Payroll Team on payroll processing, reports, and employee payroll entries, including new hires and leavers.
• Assist in resolving escalated timekeeping and payroll-related concerns.

HR Systems & Reporting

• Manage the HR JIRA Ticketing System, ensuring employee requests meet established turnaround time (TAT) and resolution targets.
• Maintain accurate and confidential employee records across HR systems and personnel files.
• Process employee profile and employment information changes through the HR Hub/HRIS.
• Partner with HR Centers of Excellence on HR Systems, HR Reporting, HR Analytics, Learning & Development, and Talent Acquisition systems.
• Generate HR reports and ensure the accuracy, confidentiality, and integrity of employee data.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or a related field.
• At least 2 years of experience in HR and Recruitment Administration, HR Operations, or a similar role.
• Working knowledge of Philippine government statutory requirements, particularly SSS, Pag-IBIG/HDMF, PhilHealth, and BIR.
• Experience in employee onboarding, offboarding, benefits, timekeeping, payroll coordination, or HR administration.
• Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
• Strong communication, coordination, and problem-solving skills.
• Demonstrates a high level of confidentiality and professionalism when handling sensitive employee information.
• IT-savvy and comfortable using HR systems and digital tools.
• Familiarity with HRIS, JIRA, or other HR operating systems is an advantage.

What We’re Looking For

A proactive and dependable HR professional who can work independently, collaborate effectively across teams, and provide responsive support to employees. The ideal candidate combines strong attention to detail with a service-oriented mindset and the ability to manage end-to-end HR administrative processes.