Human Resource Supervisor

OFFSHORE BUSINESS PROCESSING INC.; Pasig; On-site; PHP 502,000 - 558,000; Full time

Benefits offered by this job

HMO on Day 1

Perks and rewards

Travel opportunities

Recognition

Work-life balance

Learning & growth

Job summary

OFFSHORE BUSINESS PROCESSING INC. in Pasig is seeking an experienced Human Resource Supervisor to lead compensation and benefits, labor relations, safety and timekeeping across the operations team.

The role partners with operations to foster a compliant, high-performing workplace, address employee concerns, and drive staff development while maintaining accurate HR records and policies.

Qualifications

• Bachelor's/College degree in Human Resource Management or equivalent is required.
• Minimum 3 years of experience across HR functions.
• At least 2 years in an HR supervisory role within the BPO industry.
• Strong knowledge of labor laws and HR practices.
• Ability to analyze training needs and payroll/benefits administration.

Responsibilities

• Oversee compensation and benefits administration, employee and labor relations, and timekeeping.
• Collaborate with operations to address HR-related concerns and ensure safety compliance.
• Maintain HR records and HRIS data accuracy; audit documents and payroll-related statements.
• Provide guidance on leaves, salary policies, and benefits programs.

Skills

HR Management

People Management

Employee Relations

Interpersonal Skills

Education

Bachelor's degree in HR or equivalent

Job description

Human Resource Supervisor

45,000.00 - 50,000.00

Be the HR game-changer! Take the lead on compensation, benefits, labor relations, safety, and timekeeping. Collaborate closely with operations to foster a thriving workplace that empowers people every day.

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

• Responsibility as HR Supervisor will be far from one-dimensional. You’ll undertake wide range of HR task on compensation and benefits, employee and labor relations, occupational safety and health, timekeeping and will work closely with operations in addressing all HR related concerns.

Employee Relations and Labor Relations:

• Develop and maintain healthy relation with Govt. and Non-Govt. Organizations
• Provide counselling to improve staff work performance and relationship with co-employees
• Organize activities and events that support and enhance employee morale and nurture a positive working environment that will drive an increased employee satisfaction and commitment level
• Bridging management and employee relations by addressing demands, grievances, or other issues.
• Monitor attrition rate and recommends procedures and resolution and identify employment concerns.
• Facilitate exit interviews

Administrative:

• Maintain physical and digital records like employment contract and documentations
• Update internal database (HRIS) with new hire information
• Auditing and authenticating all documents related to legal, salary statements and distribution, policies etc.

Compensation and Benefits:

• Administer compensation and benefits plan
• Assist in timekeeping and support for payroll concerns
• Provides support to employees in various HR- related topics such as leaves and compensation and resolve any issues that may arise.

Occupational Safety and Health:

• Ensure activities to meet and integrate with organizational requirements for quality management, health and safety, etc.
• Work on any other tasks or responsibilities at the behest of the Director of Business Operations

Requirements

• Candidate must possess at least a Bachelor's/College Degree, Human Resource Management or equivalent
• With minimum 3 years work experience in the different areas of Human Resources
• At least 2 years of experience in HR supervisory role from the BPO industry
• Knowledge of contracting, negotiating, and change management
• Knowledge of government, and local employment, wage and salary laws and regulations
• Must have a strong understanding of contemporary HR practices and issues
• Ability to analyze and assess training and development implementation of salary administration plans and benefits programs
• Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
• Work requires professional presentation, communication and interpersonal skills
• Ability to motivate group, units or teams to produce quality materials
• In depth knowledge of labor law and practical experience in managing employee relations
• Experience of people management and ability to work well under pressure.
• High level of integrity, courage and commitment
• Willing to work in Ortigas, Pasig City
• Can start ASAP