Human Resource Officer - Employee Relations (WFH)

ConnectUs Marketing Solutions, Inc.; Batangas City; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Work from Home option

On-site at Batangas City

13th month pay

HMO

Job summary

ConnectUs Marketing Solutions, Inc. invites applications for a Human Resource Officer - Employee Relations based in the Philippines.

The role handles emails, calls, onboarding/offboarding, payroll-related tasks, and government benefits processing to ensure accurate reporting and compliance. Responsibilities include maintaining HR databases, fieldwork for hires/separations, policy implementation, and supporting employee wellbeing programs.

Qualifications

• Bachelor's degree in Human Resource Development Management or equivalent.
• At least 1 year experience as HR staff.
• Experience processing government-mandated benefits (SSS, PhilHealth, Pag-IBIG).
• Strong communication and organizational skills.
• Proficient with Microsoft Office.

Responsibilities

• Respond to emails, calls, and HR inquiries.
• Manage onboarding and offboarding processes including orientations and documentation.
• Process timesheets for payroll and monitor government requirements and benefits.
• Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth).
• Update HR databases and portals for reporting.
• Monitor and update employee loans and related reports.
• Conduct monthly fieldwork for reporting hires and separations.
• Assist HR Head with policy development and space planning.
• Support employee relations by addressing concerns and promoting wellness and safety programs.
• Manage HR software to collect and organize information across the employee life cycle.
• Ensure compliance with HR formats and documentation.
• Participate in programs promoting engagement and company reputation as employer of choice.

Skills

Communication

Organizational skills

Time management

Microsoft Office

Writing proficiency

Multitasking

Education

Bachelor's degree in HRDM or equivalent

Tools

HR software

Job description

NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.

Be part of a passionate team and create opportunities!

HUMAN RESOURCE OFFICER - EMPLOYEE RELATIONS

Job Description

• Respond to emails, phone calls, and HR-related inquiries.
• Manage employee onboarding and offboarding processes, including orientations, documentation, and exit requirements.
• Process timesheets for payroll and monitor employee company and government requirements and benefits.
• Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth), including remittances, billings, salary adjustments, maternity/sickness notifications, and claims.
• Update payment trackers, employment status records, HR databases, and portals for accurate reporting.
• Monitor and update employee loans and handle related reports.
• Conduct monthly fieldwork for reporting newly hired and separated employees.
• Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance.
• Assist the HR Head with organizational and space planning, performance management, and improvement programs.
• Participate in the development, documentation, and implementation of HR policies and procedures.
• Support employee relations by addressing concerns, promoting wellness and safety programs, and enhancing company–employee communication.
• Manage HR software to collect and organize information throughout the employee life cycle, from hiring to offboarding.
• Monitor HR formats, documentation, and quality standards for compliance and accuracy.
• Participate in HR programs and initiatives that promote employee engagement, safety, welfare, and company reputation as an employer of choice.
• Prepare, analyze, and send reports as required by management.
• Manage employee relations, engagement programs, HR compliance, and recruitment to support a positive workplace culture.
• Demonstrates strong knowledge of labor laws, due process, and disciplinary action protocols.
• Attend and contribute to management meetings.
• Perform other HR-related duties as assigned.

Qualifications

• Has at least 1 year experience as HR Staff.
• Has an experience processing employee’s government mandated benefits such as SSS,PhilHealth and Pag-ibig.
• Possesses at least one (1) year of hands‑on experience in Employee Relations, Labor, Engagement, or related.
• A bachelor's degree in Human Resource Development Management or equivalent course.
• Has high level of integrity.
• Has excellent communication and organizational skills.
• Can work with minimal supervision.
• Solid time management skills.
• Must be able to effectively deal with people at all levels.
• Creative ability & writing proficiency.
• Ability to multitask and successfully operate in a fast paced, team environment.
• Must adapt well to change and successfully set and adjust priorities as needed.
• Must be proficient with Microsoft Office (intermediate Word, basic Excel).

So, why join us?

• Work set-up: Work from Home or Batangas City - On site.
• Full Time and Long Term Employment.
• Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay), Leave credits, Basic HMO.
• Night differential pay and other incentives.
• We are growing so there is great opportunity for leadership and promotion.
• Salary will be based on: Skills, Attitude, Performance, Attendance.
• Shift: Graveyard Monday to Friday.
• Training Period: 1 month.

WE LOOK FORWARD TO MEETING YOU!