Human Resource Generalist

Waffle Time Inc.; Iloilo City; Sur place; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Waffle Time Inc. in Iloilo City is seeking an HR Generalist to support day-to-day HR operations, including recruitment, payroll coordination, timekeeping, benefits administration, and records management.

The role ensures accurate HR documentation and timely handling of employee concerns in compliance with company policies and labor regulations. The position requires a Bachelor's degree in a related field and at least 1 year of HR Generalist experience, with strong MS Excel/Word skills and a

Qualifications

• Bachelor's degree in Psychology, HRM, Business Administration, or related field.
• At least 1 year of experience as HR Generalist or similar HR role.
• Knowledge of Philippine mandatory government benefits (SSS, PhilHealth, Pag-IBIG).
• Experience in timekeeping, attendance monitoring, payroll coordination.
• Familiar with Philippine labor laws, HR policies and procedures.
• Experience in recruitment, onboarding, records management, and HR documentation.
• Proficient in MS Excel and MS Word.

Responsabilités

• Timekeeping and Payroll Coordination: monitor attendance, attendances, tardiness, undertime, and overtime; prepare and review DTRs; coordinate payroll adjustments.
• Government-Mandated Benefits Administration: assist in SSS, PhilHealth, Pag-IBIG contributions and related documentation.
• Recruitment and Onboarding: post jobs, screen applicants, schedule interviews, onboard new hires.
• Employee Relations and Discipline: address inquiries and assist in disciplinary documentation.
• HR Records and Documentation: maintain accurate employee records and prepare contracts and COEs.
• HR Compliance and Administrative Support: assist in policy implementation and HR reporting; coordinate with departments.

Connaissances

HR operations

Timekeeping

Payroll coordination

Recruitment

Employee relations

HR documentation

Attention to detail

Confidentiality

Time management

Communication

Problem-solving

Formation

Bachelor's degree in Psychology, HRM, Business Administration, or related

Outils

Microsoft Excel

Microsoft Word

Description du poste

JOB SUMMARY

The Human Resource Generalist is responsible for supporting and managing day-to-day HR operations, including recruitment, employee relations, timekeeping, payroll coordination, mandatory government benefits, employee records management, and HR policy implementation. The position ensures accurate HR documentation, timely processing of employee concerns, and compliance with company policies and applicable labor regulations.

JOB QUALIFICATIONS

• Bachelor's Degree in Psychology, Human Resource Management, Business Administration, or any related course.

• At least one (1) year of relevant experience as an HR Generalist or in a similar HR role.

• Knowledgeable in Philippine mandatory government benefits, including SSS, PhilHealth, Pag-IBIG, and other statutory employee benefits.

• Knowledgeable in timekeeping, attendance monitoring, payroll preparation, and payroll coordination.

• Familiar with Philippine labor laws, employee relations, and HR policies and procedures.

• Experience in recruitment, employee onboarding, employee records management, and HR documentation.

• Proficient in Microsoft Office applications, particularly Microsoft Excel and Word.

• Strong organizational, communication, interpersonal, and problem-solving skills.

• Detail-oriented, trustworthy, and capable of handling confidential employee information.

• Able to multitask, work under pressure, and meet deadlines with minimal supervision.

DUTIES AND RESPONSIBILITIES

1. Timekeeping and Payroll Coordination

• Monitor and validate employees' daily attendance, absences, tardiness, undertime, and overtime.

• Prepare and review Daily Time Records (DTRs) and attendance summaries.

• Coordinate with the Payroll Officer regarding payroll adjustments, discrepancies, and employee deductions.

• Ensure timely and accurate submission of timekeeping reports.

2. Government-Mandated Benefits Administration

• Assist in processing and monitoring SSS, PhilHealth, and Pag-IBIG contributions and employee benefit applications.

• Facilitate employee registration, updates, and benefit-related documentation.

• Coordinate with concerned personnel regarding government benefit payments, loan deductions, and employee inquiries.

• Ensure compliance with statutory benefits requirements and submission deadlines.

3. Recruitment and Onboarding

• Assist in job posting, applicant screening, interview scheduling, and recruitment activities.

• Coordinate pre-employment requirements and background verification when applicable.

• Facilitate employee onboarding, orientation, and employment documentation.

• Maintain and update recruitment and manpower records.

4. Employee Relations and Discipline

• Address employee inquiries and concerns professionally and confidentially.

• Assist in preparing Notices to Explain (NTE), memoranda, and other disciplinary documentation.

• Support administrative investigations and proper documentation of employee incidents.

• Promote fair and consistent implementation of company policies and procedures.

5. HR Records and Documentation

• Maintain accurate and updated employee 201 files and HR information systems.

• Prepare employment contracts, Certificates of Employment (COE), employee certifications, and other HR documents.

• Monitor employee probationary periods, contract renewals, regularization, and employment status.

• Ensure proper filing, safekeeping, and confidentiality of employee records.

6. HR Compliance and Administrative Support

• Assist in implementing company policies, HR procedures, and labor compliance requirements.

• Prepare regular HR reports on attendance, manpower movement, employee concerns, and other HR activities.

• Coordinate with department heads regarding employee-related matters.

• Perform other HR-related duties as assigned by the immediate superior.

REQUIRED SKILLS AND COMPETENCIES

• Knowledge of HR operations and statutory benefits

• Timekeeping and payroll coordination

• Recruitment and employee onboarding

• Employee relations and conflict resolution

• HR documentation and records management

• Attention to detail and accuracy

• Confidentiality and professional integrity

• Time management and multitasking

• Communication and coordination skills

• Problem-solving and sound judgment