Hub Operations Lead - Logistics & Payments

SPX Express; Manila; On-site; PHP 480,000 - 750,000; Full time

Job summary

SPX Express is seeking a capable Hub Operations Lead in Manila to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory management. The role focuses on ensuring high productivity and achieving hub KPIs.

The position involves creating hub reports, supporting customer escalations, driving process improvements, and coordinating with agency teams. A Bachelor’s degree and 3+ years in logistics are required, with shift flexibility and regional

Qualifications

• Bachelor's degree holders preferred.
• 3+ years in logistics, warehousing or distribution.
• Experience in e-commerce fulfillment is a plus.
• Leadership experience in warehouse or hub settings.
• Experience with payments processing or similar function.
• Proficient in Word, Excel and PowerPoint.
• Willing to be assigned anywhere within the designated cluster.
• Ability to work shifts according to team schedules.

Responsibilities

• Assist in day-to-day hub operations (first and last mile).
• Support monitoring of hub performance and KPIs.
• Create, review, and validate hub reports.
• Assist Customer Support with escalations.
• Implement process improvement initiatives.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators for teams.
• Perform other tasks to support hub operations.

Skills

Hub operations

Team leadership

Payments processing

MS Office

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

SPX Express is seeking a capable Hub Operations Lead in Manila to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory management. The role focuses on ensuring high productivity and achieving hub KPIs.

The position involves creating hub reports, supporting customer escalations, driving process improvements, and coordinating with agency teams. A Bachelor’s degree and 3+ years in logistics are required, with shift flexibility and regional