Hub Operations Lead — Logistics, Payments & Optimization

Hammerjack Pty Ltd; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a Hub Operations Specialist to support day-to-day hub activities, monitor KPIs, and help with reporting and payments processing.

The role requires a Bachelor's degree and at least 3 years in logistics or warehouse operations, with leadership experience and MS Office proficiency. Willingness to work shifts across the designated cluster is essential.

Qualifications

• Bachelor's degree in a related field.
• 3+ years in Logistics, Warehouse or Distribution; e-commerce exp is a plus.
• Leadership experience in a warehouse/hub environment.
• Experience in payments processing or similar function.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Assist in day-to-day hub operations (first and last mile).
• Monitor hub performance and KPIs for productivity.
• Create, review, and validate Hub reports.
• Assist Customer Support with calls to resolve escalations.
• Implement process improvements to enhance productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.

Skills

Leadership

Team coordination

Logistics management

MS Office

Data reporting

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Hammerjack Pty Ltd in the Philippines seeks a Hub Operations Specialist to support day-to-day hub activities, monitor KPIs, and help with reporting and payments processing.

The role requires a Bachelor's degree and at least 3 years in logistics or warehouse operations, with leadership experience and MS Office proficiency. Willingness to work shifts across the designated cluster is essential.