Hub Operations Lead: Efficiency & Dispatch

SPX Express; Manila; On-site; PHP 446,000 - 670,000; Full time

Job summary

SPX Express is hiring a hub operations professional to support day-to-day activities, payroll-like payments processing, and KPI-driven performance across a busy distribution hub. The role involves team briefings, reporting, and coordinating with agency teams to maintain smooth workflows.

The ideal candidate holds a bachelor’s degree and has at least three years in logistics or distribution, with leadership experience and strong MS Office skills.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 3 years in Logistics, Warehouse or Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Leadership role experience in warehouse or hub environment.
• Experience in payments processing.
• Proficient in Microsoft Office.
• Willing to be assigned anywhere in the designated cluster.
• Able to do shift work per team schedules.
• Must have a continuous learning mindset and perform administrative tasks.

Responsibilities

• Assists in the day-to-day hub operation including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Skills

Leadership experience

Team coordination

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

SPX Express is hiring a hub operations professional to support day-to-day activities, payroll-like payments processing, and KPI-driven performance across a busy distribution hub. The role involves team briefings, reporting, and coordinating with agency teams to maintain smooth workflows.

The ideal candidate holds a bachelor’s degree and has at least three years in logistics or distribution, with leadership experience and strong MS Office skills.