Hub Lead - Operations SPX Express Zamboanga

SPX Express

Manila

On-site

PHP 600,000 - 900,000

Full time

4 days ago

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Job summary

SPX Express in Manila is seeking a Hub Operations Leader to oversee daily hub activities, ensure compliance with procedures, and drive productivity.

The ideal candidate has a bachelor's degree, at least 4 years in supply chain and logistics, and leadership experience in a warehouse or hub environment, with hands-on e-commerce fulfilment exposure.

Qualifications

Bachelor's degree or higher in a related field.
Experience leading a division or team in a warehouse or hub.
Minimum 4 years in supply chain & logistics.
Experience with e-commerce fulfilment.
Experience handling hub operations tasks.

Responsibilities

Oversee daily hub operations, ensuring smooth and efficient functioning.
Ensure adherence to established procedures, policies, and regulations.
Lead team briefings, conduct weekly staff meetings, and assess team performance.
Drive continuous improvement in KPIs for the hub.
Implement process improvement initiatives to enhance productivity and efficiency.
Assist Customer Support with escalations and call-outs.
Coordinate with agency coordinators to manage agency teams.
Handle additional hub operations tasks as needed.

Skills

Leadership

Team management

Process improvement

KPI tracking

Customer escalation support

Education

Bachelor's Degree or higher in related fields

Job description

Job Description:

Job Description

Oversee daily hub operations, ensuring smooth and efficient functioning.
Ensure adherence to established procedures, policies, and regulations.
Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
Drive continuous improvement in key performance indicators (KPIs) for the hub.
Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
Assist the Customer Support team with call-outs to resolve customer escalations.
Coordinate with agency coordinators to manage and support agency teams.
Handle additional tasks related to overall hub operations as needed.

Requirements

Bachelor's Degree or higher in related fields
Has held a leadership role in a division or team, within a warehouse or hub environment
Minimum of 4 years experience in Supply Chain & Logistics Industry
Experienced in e-commerce fulfilment
Other tasks related to the operations of the hub.

Requirements:

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