Hub Lead - Operations, SPX Express (Balubad, Atimonan Quezon)

SPX Express; Manila; On-site; PHP 450,000 - 600,000; Full time

Job summary

SPX Express in Manila is seeking a Hub Operations Supervisor to oversee daily hub operations, ensure adherence to procedures, and coordinate with agency teams.

The role includes leading team briefings, weekly meetings, and driving KPI improvements, with focus on ecommerce fulfilment and hub efficiency.

The candidate should have a Bachelor's degree or higher and at least 4 years in supply chain/logistics, with leadership experience in warehouse/hub environments.

Qualifications

• Has held a leadership role in a division or team, within a warehouse or hub environment.
• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Experienced in e-commerce fulfilment.
• Other tasks related to the operations of the hub.

Responsibilities

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in KPIs for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Skills

Leadership experience

Team management

Process improvement

KPI focus

Education

Bachelor's Degree or higher

Job description

Job Description

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in key performance indicators (KPIs) for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Requirements

• Bachelor's Degree or higher in related fields
• Has held a leadership role in a division or team, within a warehouse or hub environment
• Minimum of 4 years experience in Supply Chain & Logistics Industry
• Experienced in e-commerce fulfilment
• Other tasks related to the operations of the hub.