Hub Coordinator - Operations, SPX Express (Sta. Maria, Zamboanga)

SPX Express; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

SPX Express in Manila is seeking a Hub Operations Assistant to support day-to-day hub activities including inbounding, sorting, and rider dispatch. This role is crucial in ensuring productivity and achieving Hub KPIs.

The ideal candidate will have a Bachelor's degree, at least 3 years of experience in logistics, and leadership experience in a hub environment. Proficiency in Microsoft Office is also required, along with a willingness to adapt to shift work as needed.

Qualifications

• At least 3 years of related experience in Logistics, Warehouse, and Distribution.
• Experience in a leadership role, preferably in a warehouse or hub environment.
• Intermediate proficiency in Microsoft Office (Word, Excel, Powerpoint).

Responsibilities

• Assist in day-to-day hub operations, including parcel inbounding and sorting.
• Support monitoring of hub performance by ensuring efficient achievement of Hub KPIs.
• Implement process improvement initiatives to enhance hub productivity.

Skills

Leadership

Logistics experience

Payments processing

Microsoft Office proficiency

Adaptability

Education

Bachelor's Degree

Job description

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations