Hub Coordinator - Operations, SPX Express (Capiz)

SPX Express; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

SPX Express is looking for an experienced Hub Operations Coordinator to assist in the daily operations at their Manila hub in the Philippines. The ideal candidate will have a Bachelor's degree and at least 3 years of relevant experience in logistics, with a strong understanding of warehouse management and performance monitoring. Responsibilities include overseeing hub operations, keeping track of KPIs, managing payments, and improving process efficiencies. Candidates must be willing to adapt to shifting work requirements and have a continuous learning mindset.

Qualifications

• At least 3 years of experience in logistics, warehouse, or distribution.
• Experience in a leadership role in a warehouse or hub environment.
• Intermediate proficiency in Microsoft Office.

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and inventory management.
• Support monitoring of hub performance and achievement of Hub KPIs.
• Implement process improvement initiatives.

Skills

Logistics management

Inventory management

Leadership

Microsoft Office

Customer service

Education

Bachelor’s Degree

Job description

Job Description

• Assist in day‑to‑day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in‑transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call‑outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Requirements

• Bachelor’s Degree holder.
• At least 3 years related experience in logistics, warehouse, and distribution; e‑commerce fulfillment is an advantage.
• Experience in a leadership role, preferably in a warehouse or hub environment.
• Experience in payments processing or a similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.