Hub Coordinator - Operations, SPX Express (Caraga)

SPX Express; Manila; On-site; PHP 446,400 - 669,600; Full time

Job summary

SPX Express is seeking a candidate for hub operations in Manila, Philippines. The role involves managing daily logistics tasks, including parcel processing and hub performance monitoring. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in logistics and warehouse management.

Strong leadership skills and proficiency in Microsoft Office are essential. The position requires flexibility for shift work and a commitment to continuous learning to support operational excellence.

Qualifications

• Bachelor’s Degree Holder.
• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Leadership role experience in warehouse or hub environment.

Responsibilities

• Assist in day-to-day hub operations, including parcel handling.
• Monitor hub performance and ensure achievement of Hub KPIs.
• Handle payment transactions and coordinate with agency teams.

Skills

Logistics management

Warehouse operations

Leadership skills

Microsoft Office proficiency

Education

Bachelor’s Degree

Job description

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations