Hub Coordinator - Operations, SPX Express (Naujan,Oriental Mindoro)

Shopee; Philippines; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Shopee Philippines is seeking a Hub Operations Manager to oversee day-to-day hub operations across last mile and first mile activities, including inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control.

You will lead briefing sessions, monitor hub KPI performance, and coordinate with agency teams to ensure high productivity. The role requires shift work and a continuous learning mindset.

Formación

• Bachelor's degree required.
• 3+ years of experience in logistics, warehouse or distribution.
• Experience in e-commerce fulfillment is an advantage.
• Leadership experience in warehouse or hub environment preferred.
• Experience in payments processing or similar function beneficial.

Responsabilidades

• Oversee day-to-day hub operations including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels and inventory control.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance and ensure KPIs are met efficiently.
• Create, review and validate hub reports.

Conocimientos

Leadership

Payments processing

Shift work

Learning mindset

Educación

Bachelor's Degree

Herramientas

Microsoft Office

Descripción del empleo

Job Description:

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements:

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset able to do administrative and other tasks in hub operations