Hub Coordinator - Operations, SPX Express (Buenavista, Agusan Del Norte)

SPX Express; Philippines; On-site; PHP 400,000 - 560,000; Full time

Job summary

SPX Express in the Philippines is seeking a Hub Operations Lead to oversee day-to-day hub activities—parcels inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control—and to create and validate hub reports.

The candidate should have at least 3 years in logistics, a leadership role in a warehouse or hub, experience in payments processing, and strong MS Office skills; willingness to be assigned anywhere in the cluster and to work shifts is required.

Qualifications

• Bachelor's degree required.
• 3+ years in Logistics/Distribution experience.
• Leadership experience in a hub or warehouse.
• Experience in payments processing or similar.
• MS Office proficiency (Word, Excel, PowerPoint).

Responsibilities

• Oversee day-to-day hub operations (inbound, sorting, dispatch, inventory control).
• Create, review and validate hub reports.
• Assist Customer Support with escalations.
• Support KPI delivery and hub productivity initiatives.
• Coordinate with agency coordinators and other teams.

Skills

Leadership

Logistics & Distribution

Team management

Payments processing

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

• Assists in the day-to‑day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations