Hub Coordinator - Operations, SPX Express (Culasi, Antique)

SPX Express; Manila; On-site; PHP 446,400 - 781,200; Full time

Job summary

A logistics firm in Metro Manila is seeking an Operations Manager to oversee hub operations, ensuring productivity and efficiency. The ideal candidate will have a Bachelor's degree and at least 3 years of related experience in logistics or warehouse management. Responsibilities include managing operational tasks, coordinating with teams, and implementing process improvements. Candidate must be adaptable to shift work and willing to learn continuously.

Qualifications

• Bachelor’s Degree Holder.
• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Experience in payments processing or similar function.

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and sorting.
• Support monitoring of hub performance by ensuring productivity and KPIs.
• Implement process improvement initiatives and projects.

Skills

Leadership

Logistics management

Process improvement

Customer service

Microsoft Office (Word, Excel, PowerPoint)

Education

Bachelor’s Degree

Job description

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations