Hub Coordinator - Operations, SPX Express (San Pascual, Batangas)

SPX Express; Manila; On-site; PHP 400,000 - 700,000; Full time

Job summary

SPX Express is seeking a hub operations coordinator to support day-to-day activities across last mile and first mile operations. You will assist in inbounding, sorting, rider dispatch, inventory control, and performance monitoring to ensure KPI targets are met.

The role requires leading a warehouse/hub team, coordinating with agency coordinators, handling payments processing, and maintaining hub reports. A Bachelor’s degree and 3+ years in logistics are expected.

Qualifications

• Bachelor’s degree required.
• At least 3 years in logistics, warehouse and distribution.
• Experience leading a warehouse/hub environment preferred.

Responsibilities

• Assist day-to-day hub operations for last mile and first mile activities.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance and meet KPI targets.
• Create and validate hub reports.

Skills

Leadership

Team coordination

Administrative skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations