Hub Coordinator - Operations, SPX Express (Palo, Leyte))

SPX Express; Manila; On-site; PHP 334,800 - 669,600; Full time

Job summary

SPX Express in Manila seeks a qualified individual for hub operations management. The position involves overseeing daily hub operations, ensuring performance targets are met, and leading a team to optimize logistical efficiency. Applicants must hold a bachelor's degree and have at least 3 years of related experience, preferably with a leadership background in logistics or e-commerce. Proficiency in Microsoft Office and an adaptability to shift work are essential. This role represents an exciting opportunity to enhance operational productivity and drive improvements.

Qualifications

• At least 3 years of experience in logistics, warehouse, and distribution.
• Willing to work in different locations as per team schedules.
• Must possess a continuous learning mindset and be able to handle administrative tasks.

Responsibilities

• Assist in daily hub operations including parcel sorting and inventory control.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance and ensure KPIs are met.
• Create and validate reports for the hub's operation.

Skills

Logistics experience

Leadership experience

Microsoft Office proficiency

Payments processing experience

Education

Bachelor’s Degree

Job description

Responsibilities

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting.
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub.
• Assists Customer Support team in call outs to solve Customer support escalations.
• Implements process improvement initiatives & projects geared towards increasing Hub productivity.
• Handles payment transactions and other payment processes.
• Coordinates with agency coordinators in overseeing agency teams.
• Other tasks related to the operations of the Hub.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations