Hub Coordinator - Operations, SPX Express (Bais, Negros Oriental)

SPX Express; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

SPX Express in Manila is seeking a capable logistics hub professional to support day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, inventory management, and payments processing.

In this role you will lead in a warehouse/hub environment, drive productivity to meet KPIs, prepare hub reports, and collaborate with agency coordinators. A Bachelor’s degree and 3+ years in logistics are preferred; willingness to shift and be assigned across clusters is required.

Qualifications

• Bachelor’s degree or equivalent.
• At least 3 years of experience in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
• Leadership role experience in warehouse/hub environment preferred.
• Experience in payments processing or similar function.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated Cluster and work shifts as needed.
• Strong learning mindset and ability to handle hub administrative tasks.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving in-transit parcels, inventory management).
• Support monitoring of hub performance to achieve KPIs and productivity.
• Create, review, and validate hub reports.
• Assist Customer Support with escalations as needed.
• Implement process improvements to enhance hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other hub operation tasks as required.

Skills

Leadership experience

Logistics experience

Payments processing

Shift work

Adaptability

Continuous learning mindset

Team coordination

Education

Bachelor’s Degree Holder

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations