HRGA Operations Manager

Haier Philippines; Quezon City; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Haier Philippines is seeking an experienced HR Operations Manager to oversee recruitment, payroll, compliance, and labor relations in Metro Manila. You will supervise the GA team and two HR coordinators, track time-to-hire, ensure onboarding, and drive monthly HR data reports for the HR Director.

The ideal candidate has 5–8 years in HR with at least 3 years in a managerial role, strong leadership, and fluency in English and Filipino.

Qualifications

• 5–8 years in HR with at least 3 years in a managerial role overseeing HR operations.
• Experience in recruitment, payroll, DOLE compliance, and ER/labor case supervision.
• Strong leadership, team development, and ability to consolidate HR metrics.

Responsibilities

• Track recruitment TAT (time-to-hire) for key roles
• Identify and resolve bottlenecks in the hiring process
• Ensure timely onboarding of critical positions
• Review payroll calculation logic and ensure timely payroll release
• Flag and correct recurring errors in payroll
• Review completeness of employee documents and ensure DOLE compliance
• Oversee GA team and 2 HR Coordinators for daily admin
• Consolidate recruitment, offboarding, and attendance data monthly
• Produce monthly HR operations report for HR Director
• Monitor C&B labor cases and escalate complex ER matters

Skills

Recruitment

TAT management

Payroll review

DOLE compliance

ER supervision

Leadership

HR metrics

Job description

• Track recruitment TAT (time-to-hire) for key roles
• Identify and resolve bottlenecks in the hiring process
• Ensure timely onboarding of critical positions

2. Payroll Supervision

• Review payroll calculation logic (not process manually)
• Ensure accurate and timely payroll release by C&B team
• Flag and correct recurring errors

3. Compliance & Process

• Review completeness of employee documents: onboarding, transfer, promotion, offboarding
• Ensure DOLE and company policy compliance across all HR transactions

4. Daily Administration Supervision

• Oversee GA (General Affairs) team and 2 HR Coordinators
• Ensure smooth logistics and administrative support for the office

5. HR Operations Data Analysis

• Consolidate recruitment, offboarding, and attendance data monthly
• Produce monthly HR operations report for HR Director

6. Labor Case Supervision (ER Ownership)

• Monitor C&B team's progress on labor dispute cases
• Serve as escalation point for complex ER cases

Qualifications

• Experience 5–8 years in HR, with at least 3 years as a manager overseeing HR operations. Core Skills: Recruitment, TAT management, payroll review, DOLE compliance, ER/labor case supervision.
• Leadership: Proven experience managing teams (GA, coordinators, or C&B staff). Able to consolidate and analyze HR metrics (attendance, turnover, TAT).
• Language: English and Filipino (Tagalog required for DOLE/ER matters)
• Mindset: Detail-oriented, process-driven, proactive in fixing problems, comfortable with occasional overtime