HR Training & Engagement Officer

Klaiya; Manila; On-site; PHP 380,000 - 680,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Annual Company Trip

Work from Home

Job summary

Klaiya in Manila is seeking a Training and Engagement Officer to support employee development, performance, and engagement through training programs and people-focused initiatives. You will help employees build skills, stay motivated, and grow within the company while supporting Klaiya’s goals.

The role reports to HR Manager and requires 1–3 years of experience, a bachelor's degree, and a full-time hybrid work setup in Manila. Proactive communication and collaborative mindset are essential.

Qualifications

• Bachelor's degree in HR, psychology, business administration, education, or related field.
• Experience in Learning & Development, Training, HR, or Employee Engagement preferred.
• Experience in a fast-paced or e-commerce environment is an advantage.
• Strong communication, presentation, and facilitation skills.
• Organized, proactive, and comfortable working with different teams.
• People-oriented with good interpersonal and problem-solving skills.
• Familiar with digital tools such as Lark and Google Workspace.

Responsibilities

• Create and facilitate training programs based on employee and business needs.
• Identify training and development opportunities.
• Manage training schedules, materials, and evaluations.
• Support onboarding and employee development programs.
• Assist in managing performance reviews and KPI/goal tracking.
• Support employees and leaders in setting clear and achievable goals.
• Help maintain proper performance documentation and follow-ups.
• Plan activities and initiatives that improve employee engagement and teamwork.
• Support employee recognition and retention programs.
• Encourage open communication and a positive workplace culture.
• Promote Klaiya’s values and help create a supportive work environment.
• Identify employee development needs and growth opportunities.
• Work with HR and department heads to support employee career development.
• Assist in creating programs that help employees improve and prepare for future roles.

Skills

Communication skills

Presentation

Facilitation

Organized

Proactive

Interpersonal skills

Education

Bachelor's degree in HR, Psychology, Business Administration, Education, or related field

Tools

Lark

Google Workspace

Job description

Hybrid - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Annual Company Trip

Professional Development

Work-Life Balance

Work from Home

The Training and Engagement Officer supports employee development, performance, and engagement through training programs and people-focused initiatives. This role helps employees build their skills, stay motivated, and grow within the company while supporting Klaiya’s overall goals.

Key Responsibilities

Training and Development

• Create and facilitate training programs based on employee and business needs.
• Identify training and development opportunities.
• Manage training schedules, materials, and evaluations.
• Support onboarding and employee development programs.

Performance Support

• Assist in managing performance reviews and KPI/goal tracking.
• Support employees and leaders in setting clear and achievable goals.
• Help maintain proper performance documentation and follow-ups.

Employee Engagement

• Plan activities and initiatives that improve employee engagement and teamwork.
• Support employee recognition and retention programs.
• Encourage open communication and a positive workplace culture.
• Promote Klaiya’s values and help create a supportive work environment.

Talent Development

• Identify employee development needs and growth opportunities.
• Work with HR and department heads to support employee career development.
• Assist in creating programs that help employees improve and prepare for future roles.

Job Relationships

• Reports to: HR Manager, Executive Director, and Chief Technology Officer
• Coordinates with: Department Heads, Core Leadership Team, and HR Team
• Works with: Employees across all departments

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration, Education, or a related field.
• Experience in Learning & Development, Training, HR, or Employee Engagement is preferred.
• Experience in a fast-paced or e-commerce environment is an advantage.
• Strong communication, presentation, and facilitation skills.
• Organized, proactive, and comfortable working with different teams.
• People-oriented with good interpersonal and problem-solving skills.
• Familiar with digital tools such as Lark and Google Workspace.

Public Speaking Coaching Written Communication Excellent Communication Skills Sales Training People Management Leadership Development