HR Systems Lead: HCM Applications & Operations

Hammerjack Pty Ltd; Philippines; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks an HR Applications Manager to oversee the lifecycle and governance of HRIS apps, ensuring reliability and compliance. You will drive improvements, manage incidents, and align with platform leadership.

The role requires 3–5 years of HRIS experience and a related degree, with ITIL or ERP certifications considered a plus. You will operate from MOA Square, Pasay City, coordinating with the Platform Manager on new processes.

Qualifications

• 3–5 years of experience managing or supporting HRIS applications.
• Graduate of BS Computer Engineering / Computer Science / Information Technology.
• ITIL certification, Darwinbox Studio, or OutSystems certification are a plus.
• Knowledge of HR business processes and best practices.
• Willing to work at MOA Square, Pasay City.

Responsibilities

• Manages and governs HR Applications throughout their lifecycle.
• Optimizes Total Cost of Ownership for Applications managed.
• Takes ownership of Application after Project Completion and supports live HR apps in Production.
• Defines SLA and escalation paths (L1, L2, L3) for managed applications.
• Manages incidents, problems, and service requests for assigned apps.
• Maintains a knowledge base or operations manual.
• Coordinates with Platform Manager on new business processes for applications.
• Escalates issues to higher management when needed.

Skills

HRIS management

Application governance

Education

BS in Computer Engineering/Computer Science/Information Technology

Tools

ITIL certification

Darwinbox Studio

OutSystems certification

Job description

Hammerjack Pty Ltd in the Philippines seeks an HR Applications Manager to oversee the lifecycle and governance of HRIS apps, ensuring reliability and compliance. You will drive improvements, manage incidents, and align with platform leadership.

The role requires 3–5 years of HRIS experience and a related degree, with ITIL or ERP certifications considered a plus. You will operate from MOA Square, Pasay City, coordinating with the Platform Manager on new processes.