HR Specialist

DHL Global Forwarding (Phils.), Inc.; Pasay; On-site; PHP 500,000 - 900,000; Full time

Job summary

DHL Global Forwarding (Phils.), Inc. is seeking an experienced HR professional to drive HR daily operations, policies, and employee engagement in Metro Manila.

You will guide managers, handle recruitment, documentation, and lifecycle activities while ensuring policy compliance across the organization. The role involves coordinating HR processes, maintaining records, and supporting the HR Manager with surveys, CIF modules, and regional reports.

Qualifications

• Bachelor's degree in related field.
• At least 5 years of related HR experience.
• Proficient in MS Office applications.
• Excellent customer service and communication skills.
• With background in freight forwarding or logistics is a plus.

Responsibilities

• Provide guidance to managers and employees on HR policies and activities.
• Coordinate HR processes across recruitment, employee services, performance management, and L&D.
• Maintain employee records and ensure proper documentation.
• Administer employment contracts and oversee pre-employment documentation.
• Represent the company in job fairs and maintain applicant databank.
• Ensure compliance with policies and legal requirements.
• Assist HR Manager in policy reviews and employee surveys.
• Prepare HR regional/local/quality reports.
• Oversee CIF modules and employee engagement programs.

Skills

HR policy guidance

Employee lifecycle management

Data analysis

Microsoft Office

Customer service

Communication skills

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Responsible on the effective implementation of HR daily operations particularly on Recruitment, Employee Services, Employee Discipline, documentation and Employee Engagement programs and activities for the organization in order to attract and retain efficient Human Resources.

Key Responsibilities:

• Provide guidance to Business Managers and employees for implementation of HR policies and activities

• Undertake a broad range of HR work spanning across employee lifecycle sometimes complex and non-routine requiring background research e.g. providing legal advice, analyzing data trends

• Coordinate and administer HR processes and policies such as Talent Management & Sourcing, L&D, Performance Management, etc.

• Enhance awareness and compliance with company policies/ and pro-cedures and legal requirements/ regulations

• Represents the company in career and job fairs to promote the com-pany and update the applicant databank.

• Maintains and administers job evaluations to all probationary employees and ensure that proper documentations are done to record em-ployment status in the company.

• Prepares and administer employment contracts.

• Coordinates and monitors timely compliance of accredited manpower agencies to the manpower requirements and standards of the organization.

• Manages induction programs to enable new employees to become familiar with DHL’s business, policy and culture.

• Process completion of pre-employment requirements of newly hired employees.

• Responsible in managing/safekeeping of 201 files of Rank & File and Supervisors.

• Prepares various communications and documentations on recruit-ment and other HR related activities.

• Prepares and maintains various HR regional, local and quality reports.

• Assists the HR Manager in overseeing the review, update and imple-mentation of the company policies.

• Assists the HR Manager in the conceptualization and conduct of employee surveys.

• Assists the HR Manager in preparation and conduct of CIF Modules.

Qualifications:

• Bachelor's degree in related field.

• At least 5 years’ related experience.

• Proficient in all Microsoft Office applications.

• Excellent customer service and communication skills.

• With background in freight forwarding or logistics industry.