HR Specialist

Vertical Institute Pte Ltd; Central Visayas; Remote; PHP 1,911,000 - 3,112,000; Full time

Job summary

Vertical Institute is Singapore's AI and technology training provider seeking an HR Specialist to support day-to-day HR operations in a remote setup. You will handle onboarding and offboarding, employee records, leave and benefits administration, HR documentation, compliance support, and HR reporting, collaborating with managers, Finance, and the wider HR team.

This role suits an organized early- to mid-career HR professional who is detail-oriented, comfortable working independently, and eager

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• 2–5 years of HR experience, preferably with operations or administration.
• Experience with day-to-day HR processes and employee lifecycle administration.

Responsibilities

• Support day-to-day HR operations across the employee lifecycle, from offer acceptance to offboarding.
• Prepare and maintain employment contracts and other HR documents.
• Maintain accurate employee records and HR files.
• Coordinate remote onboarding and offboarding with required documentation and system access.
• Update records for hires, exits, transfers, promotions, and changes in terms.
• Respond to day-to-day HR queries and escalate complex matters.

Skills

HR Operations

Onboarding

Offboarding

HR Documentation

Compliance

HR Reporting

HRIS

Data Privacy

Remote Work

Communication

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

HRIS

Spreadsheets

Databases

Job description

at Singapore's AI and Technology Training Provider
Full-time | Remote | HR

The opportunity

Vertical Institute is one of Singapore's growing AI and technology training providers, operating across B2C and B2C programmes with a diverse and expanding workforce.

We are looking for an HR Specialist to support our day-to-day HR operations and ensure a smooth, accurate, and consistent employee experience across the employee lifecycle.

You will be involved in a broad range of HR activities, including onboarding and offboarding, employee records, leave and benefits administration, HR documentation, compliance support, HR reporting, and process improvement. You will work closely with employees, managers, Finance, and the wider HR team to keep HR processes organised and running smoothly.

This role is well suited to an early to mid-career HR professional who enjoys hands‑on HR operations, is highly organised and detail-oriented, and is comfortable working independently in a remote environment.

What you will be responsible for

HR Operations & Employee Lifecycle

Support day-to-day HR operations across the employee lifecycle, from offer acceptance and onboarding through confirmation, transfers, leave administration, and offboarding.

Prepare and maintain employment contracts, confirmation letters, variation letters, resignation documentation, and other HR documents.

Maintain accurate and complete employee records, personal information, employment documentation, and HR files.

Coordinate remote onboarding and offboarding, ensuring required documentation, system access, equipment, and internal processes are completed on time.

Update records for new hires, resignations, transfers, promotions, and changes in employment terms.

Respond to employees' day-to-day HR queries and elevate more complex matters where appropriate.

Leave & Benefits Administration

Administer employee leave, attendance, and related HR records.

Support employee benefits administration, including enrolment, changes, claims, and communication with relevant providers.

Conduct regular checks on HR data to identify discrepancies before payroll processing.

Maintain accurate records of employee benefits, leave balances, salary changes, and other key employment information.

HR Compliance & Documentation

Support compliance with Singapore employment requirements, including the Employment Act, statutory leave entitlements, and relevant MOM requirements.

Maintain HR policies, SOPs, templates, and employee documentation.

Ensure HR processes are consistently followed and properly documented.

Support the preparation of documentation for audits, government requirements, employment matters, and internal reviews.

Track HR deadlines, renewals, and required submissions.

Escalate potential compliance or employee-related concerns to the appropriate HR lead.

HR Systems, Data & Reporting

Maintain accurate and up-to-date employee data across HR systems, trackers, and shared records.

Ensure HR records are properly organised, secure, and accessible to authorised stakeholders.

Prepare regular HR reports covering headcount, employee movements, leave, turnover, and other operational metrics.

Conduct periodic checks of HR data and employee files to identify missing or inconsistent information.

Support the implementation and improvement of HR systems, digital workflows, and remote HR processes.

HR Process Improvement

Maintain and update HR SOPs, checklists, workflows, and templates.

Identify recurring administrative issues and suggest practical improvements.

Help standardise HR processes to improve consistency and employee experience.

Support the rollout of new HR policies, systems, and processes.

Identify opportunities to streamline or automate repetitive HR administration.

Remote Employee Support

Support employees throughout the remote employee lifecycle, ensuring they have clear information and documentation at each stage.

Coordinate HR communications, documentation, and employee updates through digital channels.

Support employee engagement initiatives and virtual HR activities where required.

Work with managers to ensure HR processes are completed accurately and on time.

Handle confidential employee information with discretion and professionalism.

Maintain clear and proactive communication with employees and stakeholders across different locations and schedules.

What we look for

We are looking for an organised and detail-oriented HR professional who enjoys hands‑on HR operations and is keen to grow their experience in a fast-moving environment.

Bachelor's degree in Human Resources, Business Administration, or a related discipline.

2 to 5 years of relevant HR experience, preferably with exposure to HR operations or HR administration.

Good understanding of day-to-day HR processes and employee lifecycle administration.

Strong attention to detail and accuracy when handling confidential employee information.

Comfortable using HRIS platforms, spreadsheets, databases, and digital HR tools.

Good organisational and time-management skills, with the ability to manage multiple tasks and deadlines.

Strong written and verbal communication skills.

Proactive and dependable, with the ability to follow through on assigned responsibilities.

Process-oriented mindset with an interest in improving HR workflows and efficiency.

Comfortable working remotely and collaborating with employees and stakeholders across different locations.

Why this role

Build Your HR Operations Expertise Gain hands‑on experience across employee lifecycle management, HR administration, compliance, HR systems, and employee experience.

Remote Flexibility Work remotely while collaborating with a Singapore-based team and supporting employees across the organisation.

Broad HR Exposure Get exposure to different areas of HR and work closely with employees, managers, Finance, and the wider HR team.

Improve & Build Processes Join a growing organisation where you can contribute ideas and help improve HR processes and workflows.

Grow with Us As Vertical Institute continues to scale, there will be opportunities to take on broader responsibilities and develop within the HR function.

About Vertical Institute

Vertical Institute is Singapore's AI and technology training provider. We are a Skills and Workforce Development Agency (SWDA) Registered Training Provider and IBF-accredited institution. Over 50,000 professionals have trained with us across individual programmes and enterprise engagements, including partnerships with government agencies, MNCs, and financial institutions. We are headquartered at the Lifelong Learning Institute.