Group HR Shared Services - UP TO $3K - 1 year contract

PERSOL; Santo Niño 1st; On-site; PHP 1,910,000 - 2,729,000; Full time

Job summary

PERSOL Singapore Pte Ltd in Singapore seeks an HR Services & HRIS Support professional to join the team and help manage HR operations and systems. You will contribute to employee data integrity, onboarding, and stakeholder reporting while collaborating across HRSS and HRIS teams.

The role offers exposure to employee lifecycle activities, data management, and process improvements in a dynamic environment. Prior HRIS experience and proficiency with MS Office are preferred.

Qualifications

• Diploma in Human Resource Management, Business Administration, or related discipline.
• Prior experience in HR administration, HR operations, shared services, customer service, or related functions advantageous.
• Entry-level candidates welcome to apply.
• Proficient in Microsoft Office; Experience with SuccessFactors advantageous.
• Strong customer service orientation and interpersonal skills.
• Team collaboration skills and ability to manage multiple priorities.
• Discretion with confidential information.

Responsibilities

• Act as the first point of contact for HR-related enquiries and process HR transactions.
• Maintain accurate employee records and HR documentation.
• Support pre-onboarding and onboarding activities, including preparation of employment documents and work pass administration.
• Manage lifecycle transactions such as data updates, contract renewals, and documentation.
• Support offboarding activities including resignation processing and work pass cancellations.
• Provide operational support across HR Shared Services functions as required.
• Assist in process improvements, system enhancements, and SOP reviews.
• Generate and process monthly HR reports for stakeholders.
• Coordinate and follow up on HR system-related requests and issues.
• Respond to HR operational and system-related enquiries from internal stakeholders.
• Serve as liaison between HRSS and HRIS teams.

Skills

HR operations

HRIS administration

reporting

data management

customer service

MS Office

SuccessFactors

Education

Diploma in HR Management / related

Tools

MS Office

HRIS/HRIS tools

SuccessFactors

Job description

Contract Duration: 1 Year (Subject to Extension)
Location: Novena (Walking Distance from MRT)
Working Hours: Monday to Thursday: 8:30 AM – 6:00 PM, Friday: 8:30 AM – 5:30 PM

Job Summary

This role supports both Human Resources Shared Services (HRSS) operations and HR Information Systems (HRIS) functions. The incumbent will gain broad exposure across the employee lifecycle, HR operations, systems administration, reporting, data management, and stakeholder support.

Key Responsibilities

HR Shared Services (50%)

• Act as the first point of contact for HR-related enquiries and process HR transactions in a timely manner.

• Maintain accurate employee records and HR documentation.

• Support pre-onboarding and onboarding activities, including preparation of employment documents, coordination of pre-employment requirements, employee record creation, work pass administration, and onboarding arrangements.

• Manage employee lifecycle transactions such as employee data updates, probation confirmations, contract renewals, professional licence administration, and employment-related documentation.

• Support offboarding activities, including resignation processing, exit administration, employee separation, and work pass cancellations.

• Provide operational support across various HR Shared Services functions as required.

• Assist in process improvement initiatives, system enhancements, and SOP reviews.

HRIS & Systems Support (50%)

• Generate and process monthly HR reports and ensure timely submission to relevant stakeholders.

• Coordinate and follow up on HR system-related requests and issues.

• Respond to HR operational and system-related enquiries from internal stakeholders.

• Serve as a liaison between HR Shared Services and HRIS teams to facilitate effective communication and issue resolution.

• Monitor and follow up on recurring HR and system-related matters.

• Investigate and resolve data discrepancies to ensure accuracy and consistency across HR systems.

Requirements

• Diploma in Human Resource Management, Business Administration, or a related discipline.

• Prior experience in HR administration, HR operations, shared services, customer service, or related functions would be advantageous.

• Entry-level candidates are welcome to apply.

• Proficient in Microsoft Office applications; experience with SuccessFactors will be an advantage.

• Strong customer service orientation and interpersonal skills.

• Able to work collaboratively in a team environment.

• Adaptable, resilient, and able to manage multiple priorities.

• Meticulous with strong attention to detail.

• Demonstrates professionalism, integrity, and discretion in handling confidential information

We regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 Reg No: R1770602 (Teng Min Yee)