HR Service Delivery Leader – Onsite in Ortigas

HRTx Inc; Pasig; On-site; PHP 1,200,000 - 1,500,000; Full time

Benefits offered by this job

Competitive Salary Package

Allowances & Incentives

Leave Credits

HMO & Health Coverage

Insurance Coverage

Performance Bonus

Career Advancement Opportunities

Job summary

HRTx Inc. in Ortigas is seeking an experienced HR Shared Services Manager to oversee service delivery across human resources transactions.

You will lead employee lifecycle support, payroll coordination, benefits administration, and process standardization to ensure fast, accurate HR services onsite. You will manage HR operations teams, monitor service metrics, ensure compliance with labor regulations, and drive automation opportunities to improve efficiency.

Qualifications

• 7+ years in HR Operations or Shared Services leadership.
• Strong experience in HR service delivery and process management.
• Background in payroll, benefits, and HR systems.
• Excellent leadership and operational management skills.

Responsibilities

• Oversee end-to-end HR operational processes.
• Ensure efficient and accurate service fulfillment.
• Maintain service level agreements and quality standards.

Skills

HR operations

Leadership

Process management

Service delivery

Tools

HR systems

Job description

HRTx Inc. in Ortigas is seeking an experienced HR Shared Services Manager to oversee service delivery across human resources transactions.

You will lead employee lifecycle support, payroll coordination, benefits administration, and process standardization to ensure fast, accurate HR services onsite. You will manage HR operations teams, monitor service metrics, ensure compliance with labor regulations, and drive automation opportunities to improve efficiency.