Human Resources Support

Eastvantage Business Solutions Inc.; Taguig; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

Eastvantage Business Solutions Inc. is seeking an HR Support to manage onboarding, offboarding, benefits administration, and HR operations from our office in Taguig.

The role collaborates with Talent Acquisition, Payroll, IT, and facilities to ensure smooth employee transitions and accurate record-keeping. You will drive improvements to onboarding experiences, handle end-to-end lifecycle processes, and ensure compliance with labor laws and data privacy.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
• 2–4 years of experience in HR Operations, HR Shared Services, or HR Administration.
• Proven experience in onboarding, offboarding, and benefits administration.
• Hands-on experience with HRIS, employee records management, and HR case management systems.
• Knowledge of employee lifecycle processes, labor laws, and data privacy regulations.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication, customer service, and stakeholder management abilities.
• Ability to thrive in a fast-paced, high-volume, multicultural environment.

Responsibilities

• Coordinate end-to-end onboarding activities, including employment documentation, HRIS updates, and new hire orientation.
• Partner with Talent Acquisition, Payroll, IT, Facilities, and hiring managers to ensure onboarding readiness.
• Serve as the primary point of contact for new hires and ensure completion of pre-employment requirements.
• Drive continuous improvements to enhance the onboarding experience.
• Manage end-to-end employee separation processes, including resignations, terminations, transfers, and exit documentation.
• Coordinate clearance, final pay requirements, and exit interviews with relevant stakeholders.
• Maintain accurate employee records and ensure compliance with legal and company retention requirements.
• Analyze exit trends and provide insights to support HR initiatives.
• Administer employee benefits programs, including enrollments, updates, renewals, and terminations.
• Respond to employee benefits inquiries and coordinate with external vendors and providers.
• Validate eligibility, maintain accurate benefits records, and support annual enrollment activities.
• Monitor benefits utilization and prepare reports to support decision-making.
• Process employee lifecycle transactions such as promotions, transfers, status changes, and personal information updates.
• Maintain accurate employee records within HRIS and document management systems.
• Prepare HR documents, employment certifications, and employee communications.
• Respond to HR inquiries while ensuring service levels and data accuracy are met.
• Ensure compliance with labor laws, company policies, and data privacy requirements.
• Conduct HR data audits and maintain audit-ready documentation.
• Generate HR operational reports and dashboards to monitor key metrics.
• Identify process improvement opportunities and contribute to HR system enhancements, SOPs, and process documentation.

Skills

Onboarding

Offboarding

HRIS

Employee Records

Data Privacy

Microsoft Excel

Customer Service

Stakeholder Management

Education

Bachelor's degree in HR/PSY/BA

Tools

HRIS systems

Job description

We're Hiring: HR Support

We are looking for a detail-oriented and customer-focused HR Support to support end-to-end HR operations across the employee lifecycle. This role is responsible for delivering exceptional HR services with a primary focus on onboarding, offboarding, benefits administration, and HR operations, ensuring a seamless employee experience while maintaining compliance with company policies and labor regulations.

As part of the HR Shared Services team, you will collaborate with employees, managers, and cross-functional stakeholders to ensure timely and accurate HR transactions, maintain employee records, and continuously improve HR processes.

Location:BGC, Taguig City
Work Arrangement & Schedule: Work from Office; EMEA Shift (Mid Shift, depending on business requirements)
Role: HR Support

What You'll Do:

Onboarding & Employee Experience

• Coordinate end-to-end onboarding activities, including employment documentation, HRIS updates, and new hire orientation.


• Partner with Talent Acquisition, Payroll, IT, Facilities, and hiring managers to ensure onboarding readiness.


• Serve as the primary point of contact for new hires and ensure completion of pre-employment requirements.


• Drive continuous improvements to enhance the onboarding experience.

Offboarding & Employee Lifecycle

• Manage end-to-end employee separation processes, including resignations, terminations, transfers, and exit documentation.


• Coordinate clearance, final pay requirements, and exit interviews with relevant stakeholders.


• Maintain accurate employee records and ensure compliance with legal and company retention requirements.


• Analyze exit trends and provide insights to support HR initiatives.

Benefits Administration

• Administer employee benefits programs, including enrollments, updates, renewals, and terminations.


• Respond to employee benefits inquiries and coordinate with external vendors and providers.


• Validate eligibility, maintain accurate benefits records, and support annual enrollment activities.


• Monitor benefits utilization and prepare reports to support decision-making.

HR Operations

• Process employee lifecycle transactions such as promotions, transfers, status changes, and personal information updates.


• Maintain accurate employee records within HRIS and document management systems.


• Prepare HR documents, employment certifications, and employee communications.


• Respond to HR inquiries while ensuring service levels and data accuracy are met.

Compliance & Continuous Improvement

• Ensure compliance with labor laws, company policies, and data privacy requirements.


• Conduct HR data audits and maintain audit-ready documentation.


• Generate HR operational reports and dashboards to monitor key metrics.


• Identify process improvement opportunities and contribute to HR system enhancements, SOPs, and process documentation.

What We're Looking For:

Required

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.


• 2–4 years of experience in HR Operations, HR Shared Services, or HR Administration.


• Proven experience in onboarding, offboarding, and benefits administration.


• Hands-on experience with HRIS, employee records management, and HR case management systems.


• Knowledge of employee lifecycle processes, labor laws, and data privacy regulations.


• Proficiency in Microsoft Office, particularly Microsoft Excel.


• Strong organizational, analytical, and problem-solving skills.


• Excellent communication, customer service, and stakeholder management abilities.


• Ability to thrive in a fast-paced, high-volume, and multicultural environment.

Preferred

• HR certification or relevant professional training.


• Experience supporting shared services or global HR operations.


• Exposure to HR process improvement initiatives and HR systems implementation.

Core Competencies

• HR Operations & Shared Services


• Employee Lifecycle Management


• Onboarding & Offboarding


• Benefits Administration


• HRIS & Employee Records Management


• HR Compliance & Data Privacy


• Employee Relations Support


• Customer Service & Stakeholder Management


• Process Improvement


• Reporting & Data Analysis


• Attention to Detail


• Time Management

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