About the role
Lead and support general HR operations across assigned restaurant branches, helping ensure effective people practices and reliable administrative support for restaurant management and employees. This role manages core HR activities from recruitment and onboarding through employee relations, payroll administration, records management, and policy implementation.
Key responsibilities
- Handle manpower sourcing, applicant screening, interviews, and hiring coordination.
- Facilitate new employee orientation, pre-employment requirements, and deployment.
- Address employee concerns, assist with disciplinary cases, and promote positive employee relations.
- Monitor attendance, leaves, overtime, timekeeping, and payroll-related records.
- Maintain and update employee 201 files and other confidential HR documents.
- Communicate and support the proper implementation of company policies, HR procedures, and labor regulations.
- Coordinate with restaurant managers and department heads regarding manpower and operational HR concerns.
- Prepare daily HR reports, documentation, and other assigned HR deliverables.
- Travel between restaurant branches when required to provide HR support.
What we're looking for
- Bachelor's degree in Psychology, Business Administration major in Human Resource Development Management, Public Administration, or a related field.
- At least 2–3 years of experience in general HR functions, particularly recruitment, employee relations, and administrative support.
- Knowledge of end-to-end recruitment, onboarding, timekeeping, payroll administration, and employee records management.
- Familiarity with company policies, HR procedures, and labor regulations.
- Proficiency in MS Office, including Excel, PowerPoint, and Word, as well as Google Workspace.
- Strong communication, leadership, and people-management skills.
- Strong problem-solving, conflict-resolution, and decision-making abilities.
- Ability to work under pressure and handle urgent employee concerns.