HR Officer (Roving)

Newstar Shopping Mart Inc.; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Newstar Shopping Mart Inc. is seeking a Roving HR Officer to oversee HR policies and operational standards across branches in the Philippines.

You will audit, monitor, and support recruitment, timekeeping, compensation, benefits, and employee records while coordinating with branch management and the Head Office to ensure compliance with labor regulations. This role requires travel to multiple branches, strong analytical and communication skills, and the ability to implement corrective actions

Qualifications

• Bachelor's degree in a related field is required.
• At least 2 years of experience in general HR operations, preferably in a retail or multi-branch environment.
• Experience in HR auditing, branch operations, or HR compliance is an advantage.
• Knowledge of labor laws and HR policies is essential.

Responsibilities

• Conducts regular HR operational audits across branches to ensure compliance with policies and standards.
• Monitors implementation of HR policies covering recruitment, employee relations, timekeeping, compensation, benefits, and administration.
• Maintains branch employee records and HR documentation for accuracy and completeness.
• Reviews manpower records, attendance, and reports to identify discrepancies and concerns.
• Conducts on-site assessments to evaluate HR operations and identify improvements.
• Provides guidance to branch HR personnel and management.
• Documents audit findings and recommends corrective actions; follows up on implementation.
• Coordinates with HR departments to address recruitment, payroll, benefits, and employee development across branches.
• Ensures communication and rollout of new HR policies and directives.

Skills

Auditing

Analytical skills

Communication skills

HR policies

Coordination

Education

Bachelor's degree in Human Resource Management, Business Administration, or Psychology

Job description

ROVING HR OFFICER

MAIN FUNCTION:

The Roving HR Officer is responsible for monitoring, auditing, and ensuring the proper implementation of Human Resource policies, procedures, and operational standards across assigned branches. This role provides general HR support covering employee relations, recruitment, timekeeping, compensation and benefits coordination, employee records, and other HR functions. The position identifies operational gaps, recommends corrective actions, and coordinates with branch management and the Head Office to ensure consistent HR practices and compliance with company policies and labor regulations.

ROLES & RESPONSIBILITIES:

1. Conducts regular HR operational audits across assigned branches to ensure compliance with company policies, procedures, and standards.

2. Monitors the implementation of HR policies and procedures covering recruitment, employee relations, timekeeping, compensation and benefits, and employee administration.

3. Checks the accuracy, completeness, and proper maintenance of branch employee records and HR documentation.

4. Reviews branch manpower records, attendance, employee movement, and other HR-related reports to identify discrepancies and operational concerns.

5. Conducts on-site assessments to evaluate the effectiveness of branch HR operations and identify areas for improvement.

6. Provides general HR guidance and support to branch HR personnel and management.

7. Identifies HR operational issues, documents audit findings, and recommends appropriate corrective and preventive actions.

8. Monitors the resolution and implementation of corrective actions based on audit findings.

9. Coordinates with concerned HR departments to address branch-level concerns involving recruitment, employee relations, payroll, benefits, and employee development.

10. Ensures proper communication and implementation of new HR policies, procedures, and company directives across assigned branches.

11. Prepares and submits regular audit reports, findings, and recommendations to the HR Department.

12. Provides coaching and guidance to branch HR personnel to strengthen their knowledge and execution of HR processes.

13. Monitors recurring HR issues and analyzes findings to recommend improvements in branch HR operations.

14. Performs other tasks as assigned by management.

JOB QUALIFICATIONS:

Education:

- Bachelor's degree in Human Resource Management, Business Administration, Psychology, or any related field.

Experience:

• At least 2 years of experience in general HR operations, preferably in a retail or multi-branch environment.

• Experience in HR auditing, branch operations, or HR compliance is an advantage.

Other Requirements:

• Knowledge of general HR functions, labor laws, and company HR policies.

• Familiarity with recruitment, employee relations, timekeeping, compensation and benefits, and employee administration.

• Strong auditing, analytical, and problem-solving skills.

• Excellent communication and coordination skills.

• Willingness to travel and conduct on-site branch visits.

• Detail-oriented, organized, and capable of handling multiple assignments.